Thursday, December 27, 2012

FILLED Organisation Change Programme Manager (ref DM4233)

Organisation Change Programme Manager

Interim, 3 months initially,
Competitive Rate,
London,
Jan Start

Role Summary

Our client is a Financial Services Organisation which is setting up a new Policy Risk and Reporting (PRR) area within its business. They are looking for a Senior Programme Manager who can lead and shape the creation of the new PRR division.

The Division has around 100 employees and will be getting a new director in January.

This role requires the following activities:

* Provide experience and context to the team to give them a better sense of direction.

* Shape and Lead the Programme to give it better forward momentum.

* Sensitively cut through conversations and rhetoric to produce plans and outputs that contribute to the successful delivery

* Drive decisions by producing 'strawman' plans and outcomes particularly where the business 'why, what and when' for shaping ideas is not clear.

* Ensure that interactions with other areas of the business are well understood and taken onto account

* Keep the team focused on Shaping the Programme and away from polishing the detail.

Key skills and Requirements

* At least 10 years leadership in shaping large complex Programmes and with gravitas and experience to earn respect from a challenging Professional group.

* Senior Level Stakeholder Management and Leadership skills, not a shrinking violet.

* A track record of shaping organizational change and injecting pace into Programmes

FILLED Data Strategist (ref DM4234)

Data Strategist
Interim, 3 months initially,
Competitive Rate,
London,
Jan Start
Role Summary

Our client is a Financial Services Organisation which is looking for a Project Manager to work on a project improving data delivery. This is a Senior level appointment reporting to the Chief Executive. They will be part of an existing well supported team.

Role

This role requires the following activities:

* Review the data use and access to data in the organisation

* Review the decisions driving the use of data in the organisation

* Review the quality and ease of use of the data.

* Translate vision and requirements into simple, delivery focussed outputs.

* Understand key IS products that need to be produced but focus on delivery of the Project Objectives.

* Be able to spot opportunities to advance early delivery of Project Objectives

Key skills and Requirements

* Senior Level at least 15 years business experience able to deal with Senior Stakeholders in this case the Chief Executive.

* Experience in managing data and able to deliver projects in line with the organisation's data strategy

* Able to drive decisions by producing straw man plans and outcomes where the business 'why, what and when' for shaping ideas is not clear.

Monday, December 17, 2012

FILLED BA - Requirements Tool (ref DM4231)

Requirements Tool Feasibility BA
Interim, 3 months initially,
Up to £400,
London-based
January Start

Role Summary

Our client is a Financial Services Organisation with over 60 Business Analysts working on a range of Programmes which are Transforming their activities.

They are looking at whether a Requirements Management Tool can help them to improve Requirement Gathering by providing better idea sharing and communication.To this end they are looking for a Consultant to do a high level feasibility study to review whether and how they should implement a Requirements Management Tool in the Organisation.

This role requires a Business Analyst who has had experience of implementing Requirement Management Tools.

Details

This role includes the following activities:

* Drive this work forward

* Produce the feasibility study

* Include an assessment of the impact of the Requirements Management Tool on the current business analyst processes

* Recommend an approach to roll out the tool should it be adopted
Key skills and Requirements

* Experience of implementing Business Requirement Tools
* Experience of producing Feasibility studies
* Experience of using /implementing Hewlett Packard Application Lifecycle Management (ALM) desirable.



FILLED Excel Modeller (ref DM4232)

Excel Modeller (ref DM4232)
Interim, 3 months,
Competitive Rate,
East London,
Immediate Start
Role Summary

Our Client is a Financial Services Organisation who require a Consultant to work on a project to design, build and rollout a bespoke excel based solution.

The Solution aims to score and rank organisations based on a series of key indicators.

This is an urgent requirement. Cv's received after Monday 17th Decmber will not be submitted initially.

Key skills and Requirements

* History of developing excel based solutions design
* Excellent technical knowledge of excel and access development
* Financial services experience


Tuesday, December 11, 2012

FILLED Digital Project Manager, Multi-Channel Online Platform (ref DB6136 )

Digital Project Manager, Multi-Channel Online Platform Programme
Interim 6 months,
London N1,
Up to £400 per day,
Early Jan start
Role Summary

Our client is developing a new online platform for the UK's Creative Industries.

The aim is to create a network that will connect people, employers and service providers to help develop the talent and skills these industries need for their future success.

They require a client-side project manager with multi-channel digital delivery experience and strong 3rd party supplier management skills to mobilize and manage the design and initiation phases of this platform development, pending the appointment of a full-time Service Director.

Response Deadline: 9 am Monday December 17th
Role & Responsibilities

Reporting to the Programme Steering Group, the Digital Project Manager will be responsible for:

* mobilising the programme using appropriate project management methodologies (a combination of Prince 2 and Agile)

* providing management leadership of the development of the innovative online network.

* coordinating and managing the resources across the programme, both in house and outsourced, to ensure successful overall delivery using an appropriate risk-managed approach.

* delivery management and quality assurance of the project deliverables throughout their full lifecycle.

* helping to select, manage and hold accountable the delivery partners

* progress reporting, budget reporting and delivery assurance to the Steering Group and funding provider, and other project stakeholders as required

* transitional support to the Service Director, once appointed (anticipated Q2:2013).

Key skills and Requirements

* Digital Experience - experience of successful delivery of multi-channel online propositions with social media integrations, to time and budget

* Project Management skills - Experienced in delivering projects using Prince 2 and Agile methodologies, and qualified appropriately.

* 3rd party Supplier Management - experience of managing outsourced and partner relationships as a core element of project delivery (i.e. using Digital Agencies)

* Stakeholder Management - A track record of good relationship management with multiple internal and external stakeholders, external suppliers and technology partners, including motivation, collaboration and communication; ability to influence at a senior level.


FILLED Change Agent Co-ord Consultant (ref TM4567)

Change Agent Co-ord Consultant (ref TM4567)

Interim, 3 months,
London Based
£400 per day,
Immediate start

Role Summary

Our client is a Financial Services Organisation looking for a Consultant to coordinate and engage with Change Agents as part of a largescale restructuring and culture change Programme. The client is undergoing a significant and broad reaching organisation change impacting most personnel.

A Change Agent community has been established to help implement the change and a consultant is required to support, motivate and enable this group.

Role

This role includes the following activities:


* Leading the development and updates of guidance packs and materials

* Leading the ongoing engagement with the Communications Division, giving them direction and oversight

* Leading oversight of change community tools e.g. wiki/blog

* Leading the collation of Change Agents/Superuser feedback

* Leading and coordinating regular Change Agents/Superuser meetings, forums and calls

Key skills and Requirements

* Able to develop guidance material based on Operating Models, Process Charts and Use case Material

* Experience of Coordinating a group of Change Agents in the Organisation, gaining attention and winning hearts and minds

* Experience of creating a SuperUser Community using traditional and cutting edge techniques like Social Media

Friday, December 07, 2012

FILLED Call Centre Architect (ref DM4229)

Call Centre Architect - Debt Collection,
Interim - 16 Months,
Competitive Rate,
North London,
Immediate Start.


Role Summary

Our client is a UK Retailer embarking on a business critical programme to centralize its debt collection teams to a single Call Centre, involving significant changes to its IT Systems, processes and people.

A project team, led by the Collection Director, is being mobilised and there is a need to bring in a consultant with extensive experience of process and people implications associated with call centre operations.

The successful candidate will ideally have been involved in a number of call centre projects preferably involving debt collection/billing.

Details

The Consultant will be part of a team and and will be responsible for

* Ensuring that the new Processes, in the call centre and remaining in the branches, are well designed and fit for purpose

* Understanding the implications of the process and technology changes on the client's personnel

* Ensuring that People affected by the changes are fully aware of the new processes and willing and able to work with them

* Liaising and directing a 3rd Party Supplier responsible for delivery of the newly centralised services.

Key skills and Requirements

Mandatory

* Several projects implementing Call Centres operations from a people and process persective
* At least 15 years experience of Change Manage Projects
* Experience working with an outsource service provider

Desirable

* Experience of Collections and Debt Management

FILLED Junior Project Manager (ref DM4230)

INTERIM Junior Project Manager,

3-4 months,
North of London,
Around £500 per day,
Immediate Start
Role Summary

Our client is a UK Retailer under taking a number of strategic change initiatives and now needs an additional Junior Project Manager to join the team.

The growing number of critical Strategic Projects has created a manage gap requiring someone to drive through several important tactical projects including an upgrade to the company's payroll system.

This is an opportunity for a broad based project manager to join the team with 5 to 10 years' experience preferably within a large professional services firm.

Details

The Role involves the following activities:

* Managing day-to-day operational aspects of the projects and their scope.
* Reviewing deliverables and addressing internal and external clients.
* Effectively applying project methodology and project standards.
* Ensuring project documents are complete and current
* Managing project budget as a whole

Key skills and Requirements

* Around 5 - 10 years experience in managing and implementing smaller Business Projects
* Experience of Project Managing through all aspects of the System Life Cycle
* Blue Chip or ex Big 5 background preferred.


FILLED Project Manager, Comms / Hi Tech, EMEIA Rollout (ref DB6135)

Interim Project Manager,
Comms / Hi Tech, EMEIA Rollout,
Central London,
Up to £600 per day,
12 mth contract,
Early 2013 start
Role Summary

Our client, a global market-leader in the design, manufacture and sales of hi-tech consumer and business products and applications, is planning to expand their business into Emerging Markets.

They immediately require an interim project manager to lead multiple initiatives and projects activities required to ensure that all aspects of the business and infrastructure meet the specific operational readiness requirements for each country.

Strong project management skills, an appreciation of business context, and the ability to work autonomously in a highly ambiguous matrixed environment are required.

DEADLINE FOR RESPONSES: 5 pm Tuesday 11th December.

Role Detail

Key tasks will involve:

* Bringing together teams from all aspects of the business (e.g. Legal, Tax, Finance, Sales, Supply Chain, Service and Support) to identify cross-functional requirements

* Facilitate the review of requirements, establishing clarity for what levels of service will be required and reaching consensus around target processes

* Shaping initiatives arising and developing plans, structured tasks, resource requirements, and inter-function dependencies.

* Ongoing facilitation, communication and governance across functions to monitor the plans, and drive resolution of risks and issues

* Management reporting to stakeholders / sponsors

Key Skills and Requirements

The ideal candidate will have strong project management and analytical skills, excellent business acumen, be capable of achieving results in collaborative / ambiguous business environments, and will possess excellent stakeholder, communication / consulting skills.

The following skills and experience are mandatory:

* Strong hands on project manager with experience of managing and delivering multiple initiatives in a corporate environment

* Demonstrable experience of achieving results in a fast moving regional / global matrixed environments which can be highly ambiguous

* Excellent communication, influencing, presentation skills

* Degree qualified with professional training / qualifications (e.g. BPM, Prince 2, PMP)

Advantageous

* Hi-Tech / Telecommunications experience
* Experience of rolling out operations into emerging markets


Thursday, December 06, 2012

PERMANENT Internal Business Consultant (ref DB6134)

PERMANENT: Internal Business Consultant,
Professional Services Firm,
London-based,
up to £80K + Excellent Bonus & benefits package

Role Summary

Our client is a well-known global professional services firm. They are looking for a business-facing project manager with excellent stakeholder management skills to join their Internal Consulting function on an permanent basis.

The ideal candidate will have a top tier management consulting background, broad-based project management experience incorporating BPR / change / IT, and a strong suite of stakeholder management / consulting skills.

Note: this role has previously been advertised under ref DB6129. Previous applicants have already been considered and need not re-apply.

Role & Responsibilities

The purpose of the Internal Consulting function is to ensure that the firm's investment spend on projects and initiatives delivers maximum return on such investment; projects are well-managed; project risks are well-controlled, and change impacts are anticipated, communicated and implemented in such a way as to minimise disruption to the firm's business.

This role is focused on the successful delivery of specific projects, across all functions and all geographies of the firm and will include:

* Taking accountability for delivery as project/programme manager, reporting to the Project Sponsor for that project, to deliver requirements on time and to budget

* Working with the Head of the Internal Consulting fucntion to ensure proper governance, control and monitoring of such projects

* Project set-up or turnaround of challenging projects

* Giving consultancy advice and assistance to project managers or sponsors of other projects (e.g. change management, budgeting, communications, implementation)

* Supporting the building the firm's project management skills and expertise e.g.via training or managing initiatives.

Types of projects may include:

* Technology enabled change projects e(.g. CRM, knowledge management, HR IT)

* Establishing shared service centre operations for business services (back office)

* Business performance/ process improvement projects including implementation of desktop tools/technology

* Functional or regional reorganisations

* Establishing alliances with other law firms or opening new country offices.

Key Skills and Requirements

* Top tier management consultancy background

* Broad-based project management experience gained across BPR / People / IT domains, with a well-developed business perspective

* Excellent project delivery record and appreciation of PM methodologies / disciplines

* Excellent communicator, with a strong presence and ability to make an impact when dealing with senior stakeholders

Interested?

If this role is of interest to you, please send a recent CV to david.bowen@b2e-resourcing.co.uk, stating:

* your current / target base salary
* your availability / notice period
* your specific relevant experience, as outlined in [Key Skills and Requirements] above

Thursday, November 29, 2012

FILLED Equity Partner, Broad Based Consulting Firm (ref TM5036)

Equity Partner - Broad Based Consulting Firm
Permanent,
London Based,

2013 start

Role Summary

Our client is a small consulting company looking to admit Equity Partners to help grow the business by creating new service offerings within the Practice.

Over the last few years the company has attracted specialists within Programme Management, Change Management, HR, Learning, Knowledge Management, Government and Sales and Marketing. Each area is led by an experienced consultant, most having achieved a senior level within a Big 5 Consulting Firm. Our client is focused on helping companies solve business problems that require a small team of experienced consulting experts and has access to an extensive community of mainly 'ex-Big 5' consultants suitable for the purpose. This ability to form highly experienced consulting teams in a cost effective manner offers a significant commercial opportunity for the Partnership.

The leadership group is a tight knit collegiate team enjoying the freedom of working outside a large consulting organisation whilst maintaining most of the benefits.

The Group is keen to bring additional Partners to expand the service offerings and increase their marketing penetration.

By acting collectively the Partner Group can offer multiple specialism from one trusted source in a highly cost effective package.

Key skills and Requirements

The successful candidate will :

* Have entrepreneurial ambitions and want to create and shape leveraged projects

* Be a natural networker and feel comfortable finding new opportunities without the benefit of a global brand

* Have a passion for their topic of expertise and be seen as a thought leader in the area.

Monday, November 26, 2012

INTERIM Process Testing Consultant (ref DM4228)

Process Tester,
Interim, 4 weeks,
Competitive Rate,
Immediate Start,
London

Role Summary

Our client is a Financial Services Organisation looking for a consultant to work on the testing of processes for a new Case Management IT System. This System is used by the organization as a knowledge management tool for keeping information on their clients.

The consultant will be required to undertake testing of 4-8 out of 42 processes used in the system.

Candidates are required to have extensive experience of process design and testing, and experience of working in a UML environment , to review the system designs and use cases.

Details

The consultant will be required to:

* Test the processes on the programme, to ensure they meet business requirements and align to the target operating model (TOM)

* Ensure that system and non-system processes are defined sufficiently to ensure successful execution/ coverage, as well as review the overall user experience

* Ensure that system steps will be operable and not overly complex

* Document any gaps identified for the requirements and TOM traceability for the selected HLP and suggestions on how to resolve

* Review if sufficient business change aspects have been taken into account

Key skills and Requirements

Mandatory

* Experience of reviewing and testing processes supporting a new IT System to see that they are user friendly, well used and fit for purpose.

* Experience in knowledge/case management or related systems

* Experience with UML and Use Case development

Desirable

* Experience in Financial Services particularly around Financial Regulation compliance.

Interested?

If this role is of interest to you, please send a recent CV to david.meggitt@b2e-resourcing.co.uk, stating:

* your target daily rate for the role
* your availability
* your specific relevant experience, as outlined in [Key Skills and Requirements] above



Wednesday, November 21, 2012

FILLED Regulatory Change Manager (re DM4227)

Regulatory Change Manager,

Interim, 6 months,
Up to £400 per day,
London-based
Immediate Start
Role Summary

Our client is a Financial Services Organisation looking for a Consultant to work with an established project team and business analyst to progress the design and implementation of changes required to ensure compliance with Capital Requirements Directives on day 1 of the legislation coming into force.

This is largely a business change project aimed at ensuring the processes, training, communication, and organisational changes are in place. The requirements are drafted and the project is moving into a number of parallel design work streams to drive out the next level of detail.

This Project will enable the organisation to be up to speed on the Capital Requirements Directive and the actions that need to be carried out to achieve compliance.

Details

This role includes the following activities:

* Have accountability for progress of agreed design work streams.

* Help define the objectives, scope and deliverables for agreed work streams.

* Ensure changes to requirements are handled according to appropriate governance.

* Contribute to the maintenance of requirements traceability.

* Draft deliverables for work streams

* Ensure appropriate levels of review and sign off are applied to deliverables

* Ensuring visibility and alignment with The Target Operating Model.

Key skills and Requirements

* Excellent Business Change Capabilities including process mapping, training, communication, and organisational change.

* Experience of Workshop Facilitation & Documentation drafting: e.g. Approach documents, process mapping, volume analysis, cost benefit analysis etc.

* Experience of Financial Services Preferably with Experience of Legislative Implementation


Monday, November 19, 2012

FILLED (DM4226) Regulatory Expert - Banking and Insurance

Regulatory Experts - Banking or Insurance
Interim, 4 months,
London-based
Competitive Rate,
Immediate Start
Role Summary

Our client is a Financial Services Organisation looking for senior associates and managers to be involved in its regulatory and compliance activities in three different areas:

* Banking (deposit taking and lending),
* Insurance
* Wholesale and Investment Banking.

The roles are for Senior Managers with strong stakeholder, analytical and problem solving skills. The role holder will be responsible for Regulatory teams and for liaison with internal and external stakeholders. A good understanding of Business Models and Regulatory Supervision in the relevant sectors is required.

These line roles are on an interim basis to next April while the existing Supervisors work on restructuring Projects.

Key skills and Requirements

* Can demonstrate good knowledge of FSA powers under the Financial Service Markets Act and the FSA Handbook;

* Has extensive experience of working within a Financial Services COMPLIANCE environment

* More than 10 years work experience within Banking, Insurance or Wholesale/Investment Banking

Wednesday, October 24, 2012

FILLED BA, London - Knowledge Portal (ref DM4224)

BA - Knowledge Portal,


Interim, 3 months initially,
£400 Rate,
Canary Wharf, London,
Immediate Start

Role Summary

Our client is a Financial Services organization looking for two Business Analysts to work on their Regulatory Programmes.

The main purpose of these two roles is to work on the system requirements around a Knowledge Management Portal.

The successful candidate will have a good understanding of UML and Use Case Modelling as these are used extensively by the client.

Key skills and Requirements

* User Case expert - best practice - able to train others.
* Experience in Auditing System Requirements and Processes Specifying Reports and MI needs
* Experience in working with off shore Testing teams to support the test/defect cycle

FILLED Requirements Gathering BA (# DM4223)

Requirements Gathering BA,
Interim, 3 months initially,
Rate £400,
Canary Wharf, London
Immediate Start

Role Summary

Our client is a Financial Services organization looking for a Business Analyst to work on their Regulatory Programmes.

The main purpose of this role is to understand, analyse and document the changes needed to business processes and systems in support of the new policies/regulations.

The role requires facilitating effective communication between the business stakeholders, 3rd party suppliers and the IT function in order to develop a set of business requirements to drive efficient delivery of system solutions.

The successful candidate will have a good understanding of UML and Use Case Modelling as these are used extensively by the client.

Key skills and Requirements

• Experience of capturing information needs from multiple stakeholders, sources and producing a Systems Requirement Report

• Delivery focused with a can-do attitude and strong Business Analyst skills. e.g. process mapping, data flow diagramming, facilitating workshops, GAP analysis, requirements gathering and validation.

• UML, Use Case modelling skills

• Professional Services background/experience.






Friday, October 19, 2012

FILLED (DM4222) Organisation Operating Model PM's x2

Organisation Operating Model Programme Manager x 2,
Interim, 6 months initially,
Competitive Rate,
London, Immediate Start

Role Summary

Our financial services client is undertaking a large and complex transformation programme that will materially change its processes, systems, IT infrastructure, operations and organisation.

They immediately require two Programme Managers to work on the Steady State for the Organisation's delivery following its changes.

This will be a Blue Print for the next 3 to 5 years once the Transformation Programme has been completed and the new organization moves to a "Steady State"

The Programme Managers will be responsible for working with the Organisation to pull together the outcomes required and how these will be delivered. They will put into words what the Organisation is trying to achieve, the capabilities required of it, and how it will achieve its delivery.

Key skills and Requirements

* Senior Programme manager with high level experience in working with large organisations to definie the future state.

* Used to shaping assumptions and propositions and scoping the blueprint and the capabilities to achieve goals at a time of complex change.

* Top tier Management Consultancy or Blue Chip background

FILLED (DM4220) People and Cultural Change Programme Manager

People and Culture Change Programme Manager,
Interim, 6 months,
Competitive Rate,
London, Immediate Start

Role Summary

Our financial services client is undertaking a large and complex transformation programme that will materially change its processes, systems, IT infrastructure, operations and organisation.

They immediately require a People and Cultural Change Programme Manager to work on culture change across the whole of the organization.

The change required is to get the organisation to work in a leaner way. In particular they are looking to get employees to work within a greater tolerance of risk rather than as in the past in a more risk averse way.

The role is reporting to the HR Director and working with another PM responsible for the HR Futures Programme. There is considerable support for the Programme from the Senior Team.

Key skills and Requirements

* Experienced in planning and delivering the change management aspects of large change programmes

* Experienced in effecting cultural change (embedding new behaviours and attitudes) at senior management and organisation-wide level in large organisations

* Experience of introducing lean thinking and greater risk taking into organisations

Thursday, October 18, 2012

FILLED Senior Project Manager, IT Outsourcing (ref DB6133)

Interim Senior Project Manager,
IS Outsourcing,
6 months +,
Canary Wharf, £competitive rate,
Immediate start
Role Summary

Our financial services client is undertaking a large and complex transformation programme that will materially change its processes, systems, IT infrastructure, operations and organisation.

They immediately require a high calibre senior Project Manager with specific experience of structuring and executing large scale IS outsourcing transitions.

n.b. Prior Financial Services experience is not a pre-requisite for this role.

Deadline: Monday 9am 22nd October. CV's received after this deadline may not be reviewed prior to the initial submission to the client.

Key skills and Requirements

* Experienced in structuring / executing large and complex IS outsourcing programmes (preferably in transition from one provider to another)

* IT Project management experience gained within large IT Programmes (£50+m)

* Top tier consulting / blue chip background

Advantageous

* Project Management / IT qualifications (e.g. Prince 2, SDLC, Agile, ITIL MSP, PMP)


.

FILLED (ref DB6132) IT Project Manager, M&A

Interim Senior IT Project Manager,
IT Separation / Merger Programme,
6 months +,
Canary Wharf
£competitive rate, Immediate start

Role Summary

Our financial services client is undertaking a large and complex transformation programme that will materially change its processes, systems, IT infrastructure, operations and organisation.

They immediately require a high calibre senior IT Project Manager with specific experience of conducting IT capability assessments to help the client identify the impact upon their IT / infrastructure arising from a forthcoming separation and future merger.

n.b. Prior Financial Services experience is not a pre-requisite for this role.

Deadline: Monday 9am 22nd October. CV's received after this deadline may not be reviewed prior to the initial submission to the client.

Key skills and Requirements

* Experience of assessing future IT capability within large and complex organisations in a separation or merger environment

* IT Project management experience gained within large IT Programmes (£50+m)

* Top tier consulting / blue chip background

Advantageous

* Project Management / IT qualifications (e.g. Prince 2, SDLC, Agile, ITIL MSP,PMP)


FILLED Senior PMO/PMO's (ref DM4220)

Senior PMO/PMO's

Interim, 6 months initially,
Competitive Rate,
London, Immediate Start

Role Summary

Our financial services client is undertaking a large and complex transformation programme that will materially change its processes, systems, IT infrastructure, operations and organisation.

They immediately require a Senior PMO and another PMO to work in the Programme Management Office of this £150m IT Transformation Programme.
Another PMO is required to work on a Seperation Programme where part of the Organisation being transferred to another entity. This involves a wide range of Programme activities from TUPE to facilities.

Key skills and Requirements

All Roles

* Solid Experience of providing programme office planning, financial management, reporting and facilitating governance boards.

* In-depth knowledge and use of programme/project management planning tools

* Excellent communication and stakeholder management skills, managing expectations through timely and appropriate communications;

Senior PMO

* Experience of developing/managing in a largescale IT Programme Management Office, up to £150m.


FILLED (ref DB6131) IT Project Managers, Financial Services

Interim IT Delivery Project Managers,
Financial Services,
6 months +,
Canary Wharf
£competitive rate,
Immediate start
Role Summary

Our financial services client is undertaking a large and complex transformation programme that will materially change its processes, systems, IT infrastructure, operations and organisation.

They immediately require high calibre IT Project Managers with IT project delivery experience gained in major transformation programmes (£50m +) to work alongside 3rd party providers and in-house technical teams on a number of IT projects.

n.b. Prior Financial Services experience is not a pre-requisite for this role.

Deadline: Monday 9am 22nd October. CV's received after this deadline may not be reviewed prior to the initial submission to the client.

Key skills and Requirements

* Strong IT delivery project management experience (4-6 full systems development lifecycles)

* IT Project management experience gained within large IT Programmes (£50+m)

* Strong 3rd Party / Supplier / Stakeholder management skills

* Top tier consulting / blue chip background

Advantageous

* Project Management / IT qualifications (e.g. Prince 2, SDLC, Agile, ITIL MSP, PMP)


FILLED Procurement Consultant (ref DB6130)

Interim Procurement Consultant,
Financial Services

2 months with potential for 6-9 month extension,
London,
Up to £500 per day,
End Oct start

Role Summary

Our client, a niche procurement consultancy, immediately requires an interim procurement consultant to work on a project to analyse and review the category spend for their financial services client.

The project is due to start on 29th October, with Phase 1 lasting for 8 weeks.

There is a possibility of 6-9 months follow-on work to implement the recommendations in Phase 1, although this cannot be guaranteed at this point in time.

Response Deadline: 5 pm Monday 22nd October.

Role / responsibilities

The purchasing consultant will report to the project lead, and will be expected to conduct detailed analysis and review of category expenditure.

The client's main category spend is on IT procurement (buying IT systems, software / professional services).

The key activities are to:

* review the clients purchasing spend and processes

* identify opportunities for savings, process or organisation improvement

Key Skills and Requirements

* Procurement category experience - experienced in reviewing category spend with a BPR focus, preferably with knowledge of IT procurement

* Strong analytical skills - willing to be hands-on demonstrating strong analytical skills

* Previous experience of operating in a consulting / project capacity on procurement BPR initiatives

Previous procurement experience in Financial Services would be advantageous but is not mandatory.

The project may involve some travel to Italy (expensed separately) so Italian would also be a huge advantage.

Monday, October 15, 2012

FILLED IT Project Manager (ref DB6127)

IT Project Manager,
Infrastructure Programme
Fixed Term Contract, 12 months,
Canary Wharf £80K


Role Summary

Our client, a leading global law firm, require an IT project manager to deliver a number of IT projects involving the relocation, transition and set up of facilities and IT infrastructure.

The client is offering an initial fixed term contract for 12 months, and there is the possibility of a permanent position being offered thereafter.

Deadline: 5 pm Monday 22nd October.

Role / responsibilities

The IT Project Manager will be responsible for the delivery of the full project lifecycle from inception through to completion of a number of technical projects which will involve both general business and technical aspects.

The projects will typically, but not exclusively, involve: relocation of facilities and IT infrastructure, establishment of new facilities and IT infrastructure, transition of applications and infrastructure from an internally hosted environment to a 3rd party.

There are no formal line management responsibilities as the client has a matrixed organisation. So the IT Project Manager will need to utilise resources from other departments, vendors, and 3rd party suppliers to deliver project tasks.

Key tasks:

* Ensuring that the business case has validated benefits

* Managing resource and inter-dependencies across a number of high profile projects

* Managing the project according to the client's in-house governance and project delivery methodology

* Delivering training and communication plans

* Working with IT Teams and IT Stakeholders at all levels

Key Skills and Requirements

* Full lifecycle IT project management experience - Proven IT project delivery experience

(4-6 full project lifecycles) demonstrating expertise from business case formulation to project closure

* IT Infrastructure experience - Specific experience in transitioning in-house IT infrastructure to 3rd parties (e.g. contracts, networks, data centres, hardware)

* 3rd Party / Supplier / Stakeholder management - delivery experience gained in matrixed organisations, with strong supplier / vendor management skills

* Degree qualified, and likely to have a legal, professional services, or consulting background

Formal project management qualifications would be advantageous (e.g. Prince 2, PMBOK)


Tuesday, October 09, 2012

FILLED (DM4219) Programme Relationship Manager

Programme Relationship Manager,

Interim, 3 months initially,
Competitive Rate,
Immediate Start

Role Summary

Our client is a Global Manufacturer operating in most major countries. They are introducing a new Target Operating Model (TOM) to the group, part of that requires the introduction of a common single ERP Template across the group.

They have engaged a major IT Company to provide the technical resource to help design, build and deploy the ERP component of the TOM. Overall this is a multi million pound contract spanning several years.

They are looking for someone to help manage the IT Services contract and to build the capability within the organisation to manage and optimise the TOM Programme.

This will be a high level consultant able to hold the organization and the IT Services Partner accountable for the delivery of the new TOM and the ERP Template.

The role will report internally to the Global Programme Controller.

Details

This role includes the following activities:

* Design the processes to hold the IT Company to the delivery of the contract

* Establish "rules of engagement" with the IT Company so there are mutual expectations on how this will be achieved.

* Document and clarify the process and delegated authority for the operational management of the contract

* Calling off resources

* Approving timesheets

* Dealing with change requests

* Preparing a training programme for staff and IT Company management so that there will be a shared understanding of how the contractual and operational aspects of the contract will be managed.

* Develop a plan for a coaching and development network to build this capability within the programme organisation.

* Develop performance objectives for the programme team around management of the contract.

* Ensure performance against those objectives are being appropriately assessed.

Key skills and Requirements

* Senior Big 5 Consultant, probably "Partner" Level or former Board Level Executive

* Someone with experience of managing large IT Programmes as a Consultant and who can act as a poacher turned gamekeeper.

* Someone with experience of Bid Structures and Contract Management who can also build the internal capability to manage the Contract

FILLED (ref DB6129) Internal Business Consultant

PERMANENT: Internal Business Consultant,
Professional Services Firm,
London-based,
up to £85K + Excellent Bonus & benefits package

Role Summary

Our client is a well-known global professional services firm. They are looking for a business-focused consultant with strong project management skills to join their Internal Consulting function on an permanent basis.

The ideal candidate will have a top tier management consulting background, broad-based project management experience incorporating BPR / change / IT, and a strong suite of stakeholder management / consulting skills.

Role & Responsibilities

The purpose of the Internal Consulting function is to ensure that the firm's investment spend on projects and initiatives delivers maximum return on such investment; projects are well-managed; project risks are well-controlled, and change impacts are anticipated, communicated and implemented in such a way as to minimise disruption to the firm's business.

This role is focused on the successful delivery of specific projects, across all functions and all geographies of the firm and will include:

* Taking accountability for delivery as project/programme manager, reporting to the Project Sponsor for that project, to deliver requirements on time and to budget

* Working with the Head of the Internal Consulting fucntion to ensure proper governance, control and monitoring of such projects

* Project set-up or turnaround of challenging projects

* Giving consultancy advice and assistance to project managers or sponsors of other projects (e.g. change management, budgeting, communications, implementation)

* Supporting the building the firm's project management skills and expertise e.g.via training or managing initiatives.

Types of projects may include:

* Technology enabled change projects e(.g. CRM, knowledge management, HR IT)

* Establishing shared service centre operations for business services (back office)

* Business performance/ process improvement projects including implementation of desktop tools/technology

* Functional or regional reorganisations

* Establishing alliances with other law firms or opening new country offices.

Key Skills and Requirements

* Top tier management consultancy background

* Broad-based project management experience gained across BPR / People / IT domains, with a well-developed business perspective

* Strong project management skills, with an excellent delivery record and appreciation of PM methodologies /disciplines

* Experience of delivering projects in large, cross-functional business environments

Thursday, October 04, 2012

FILLED (ref DB6128) Benefits Consultant

Interim Benefits Consultant,

3 months, London,
up to £600 per day, Mid-Oct start

Role Summary

Our client is looking for an experienced benefits consultant to design their new flexible benefits scheme.

Deadline: 5 pm Tuesday 9th October.

Role & Responsibilities

The role will involve working, often autonomously, as part of a small team at the client site. Key tasks will be to:

* analyse the current approach to - and spend on - employee benefits

* define new scheme and choices for each type of employee and propose scheme funding

* define the detailed rules and processes to effectively operate the new scheme (the plan summary)

* engage with key stakeholders in the organisation to build consensus and agreement over the new scheme
Key Skills and Requirements

* Experienced benefits consultant, with multiple experiences of defining new benefits schemes, and defining rules and processes to a low level of detail

* Capable of working autonomously to achieve results, with strong stakeholder management, client-facing skills, and a consultative yet persuasive style

* Previous experience of working in a consulting capacity would be advantageous

Saturday, September 29, 2012

FILLED (ref DM4218) Post Acquisition Integration Consultant

Post Acquisition Integration Consultant,
Interim Proposal, around 3 months,
with UK WideTravel,
Competitive Rate, Immediate Start

Role Summary

Our Consulting arm is putting together a proposal for their client which is a small but growing Energy Advice business with several hundred employees engaged in an acquisition. The company provides advice and support to SME businesses, helping them to get more value from their energy contracts, reduce their energy consumption, and lower their carbon footprint. As part of their service they give businesses the opportunity to monitor their energy usage as a vehicle to reduce consumption and save cost.

To further their expansion they are acquiring another business and the proposal is for a Consultant with Post Acquisition Integration experience to help manage the merger of the new business.

The role will require:

* Prior experience of post merger integration projects, preferably of small/medium businesses
* Broad based business experience covering strategy, process, technology and people issues
* Experience of working as or with senior Operations Executives
* Experience of organizational change involving hundreds of people
* Experience of broad based business and people change
* Project management assistance on pre- and post-acquisition activities


Thursday, September 27, 2012

FILLED (ref DM4217) French Speaking HR/Payroll Consultant

French Speaking HR/Payroll Consultant

Interim, with Travel to Haiti,
Rate Competitive,
No need for immediate availability
Role Summary

Our Consultancy Company is bidding for a World Bank project in Haiti. The Project is to undertake a payroll audit for the public services and will require spending time in Haiti.

They are looking for a Consultant who can help with this Project who is:

* bilingual French/English (fluency in French is absolutely essential)

* expert in public service human resource management policies and practices

* specific payroll expertise would be an advantage but is not essential

* experienced in working in developing countries

This Project is not going to start immediately so current availability is not required.




Wednesday, September 26, 2012

FILLED (ref DM4216) HR Solution Analyst

HR Solution Analyst,

Interim, 5 weeks, London,
Competitive Rate, Start Immediate

Role Summary

Our client is a Global FMCG Company with a project to improve the way they account for international assignees moving from country to country. They are looking for a consultant to conduct a short project to analyse the current practices and options for improvement.

The consultant will work for an internal Project Manager, looking at the present system to see how it works and evaluate improvements that can be made through new ways of working.

This would suit someone with a background in International HR and Reward and familiar with associated HR and accounting processes.

The role will be based out of the London office and would require some travel within the UK (largely Southampton).

Role Activities

Currently the data on International Assignments are from multiple sources in different countries The information is not being consolidated accurately to show costs associated with the assignments attributable to different countries. There are an estimated £6-7m of costs which are unallocated.

There are a number of issues making the consolidation of data difficult. These include:

* Cross Charging of taxes

* Share incentive Schemes

* Multiple providers for assignees going abroad

* Multiple sources of data, handled differently in different countries

* No central authority for different countries

* Approval processes in billing system.

The Consultant would be responsible for reviewing an audit, including Process Maps, of the current system to understand the issues better and to review options as to how the system might look in future.

Key Skills and Requirements

Mandatory:

* Experience of International HR and the ability to analyse/improve practices

* Evaluation of Solutions and Business Case Development

* Experience of analysing complex costing issues

Desirable:

* Experience in international assignment would be helpful although not essential.


Wednesday, September 19, 2012

FILLED (DB6126) Business Analyst, Website Refresh

Interim Business Analyst, Corporate Website refresh,
Financial Services
6 months, London Based,
£400 per day, ASAP start
Role Summary

Our client is a Financial Services organization looking for an experienced business analyst to define and manage the requirements for changes and improvements to their content rich website.

Deadline for response: 9 am Friday 21st September.

Role Detail

  • Define and manage the process for getting business content for the organisation's website into the format required to populate the new templates designed by NTT.
  • Analyse and map where the content should sit on the new website relative to where it sits on the current website.
  • Define and document requirements for the Archiving Solution and the Content Governance process.

Key Skills and Experience

The following criteria are mandatory for this role:

* Highly proficient Business Analyst, with full lifecyle project analysis experience demonstrating strong range of Business Analysis skills

* Experience of working in Financial Services on large, complex programmes or working in a similar regulated environments

* Strong stakeholder management skills, excellent written and verbal communications, solution-focused individual

Experience of web design and content management would be preferable but is not essential.

FILLED (ref DB6124) Business Analyst, Financial Services

Interim Business Analyst,
Financial Services

6 months, London Based,
£400 per day, ASAP start
Role Summary

Our client is a Financial Services organization looking for a Business Analyst to work on their Regulatory Programmes.  The main purpose of this role is to understand, analyse and document the changes needed to business processes and systems in support of the new policies/regulations.

It is likely that the successful candidate will have a good understanding of UML and Use Case Modeling as these are used extensively by the client.
Deadline for response: 9 am Friday 21st September.

Job Role and Responsibilities

The business analyst will work as part of a large BA team in the IS Business Analysis Function, reporting to a team manager. Key responsibilities include:

* Developing a deep understanding of the business, in order to add value in developing relevant solutions

* Building strong working relationships between the business unit(s)stakeholders, 3rd party suppliers and IT in order to define, agree and document a set of business requirements to be used to drive delivery of process change and/or system solutions.

* Working as the conduit between IS and the business, ensuring that business requirements are clearing translated into functional requirements

* Taking the business / IS through the full business analysis lifecyle (from facilitating workshops, documenting and validating requirements, gap analysis, TOM, solution identification etc.)

* Working closely with the business and IS teams to ensure that technology solutions are aligned with requirements, and facilitating the adoption of new technologies by users.

Key Skills and Experience

The following criteria are mandatory for this role:

* Highly proficient business analyst, with full lifecyle business analysis experience demonstrating full range of BA skills

* Experience of working in Financial Services on large, complex programmes or working in a similar regulated environments in a BA capacity

* Strong stakeholder management skills, excellent written and verbal communications, solution-focused individual

Working knowledge of RUP/UML and experience of delivering Use Case documentation is highly desirable.


FILLED (ref DB6125) IT Systems Analyst, Financial Services

Interim IT Systems Analyst,
Financial Services

6 months, London Based,
£400 per day, ASAP start

Role Summary

Our client is a Financial Services organization looking for an experienced IT Systems Analyst to work on their Regulatory Programmes.  The successful analyst will have a strong IT background, given the need to review, assess and define changes to IT applications and infrastructure required to support new policies/ regulations.  It is likely that the successful candidate will have a good understanding of UML and Use Case Modeling as these are used extensively by the client.

Deadline for response: 9 am Friday 21st September.

Job Role and Responsibilities

The IT Systems Analyst will work as part of a large Analyst team in the IS Business Analysis Function, reporting to a team manager. Key responsibilities include:

* Developing a deep understanding of current business systems, in order to add value in developing relevant solutions

* Building strong working relationships between the business unit(s)stakeholders, 3rd party suppliers and IT in order to define, agree and document a set of business requirements to be used to drive delivery of system solutions.

* Reviewing existing IT systems against new requirements and assessing options (amend, replace, migration path etc.)

Key Skills and Experience

The following criteria are mandatory for this role:

* Highly proficient IT Systems Analyst, with full lifecyle project analysis experience demonstrating strong range of Systems Analysis skills

* Experience of working in Financial Services on large, complex systems environments or working in a similar regulated environments in this capacity

* Strong stakeholder management skills, excellent written and verbal communications, solution-focused individual

Working knowledge of RUP/UML and experience of delivering Use Case documentation is highly desirable.

FILLED (ref DM4215) CRM Consultant

CRM Consultant, Interim, 3 months initially,
with Travel to Ukraine/Kazakhstan,
£500, Immediate Start

Role Summary

The EMEA division of a Global pharmaceutical company has rolled out a CRM Solution for Ukraine and Kazakhstan, being used by the sales people in this region on a day-to-day basis

The organisation would like to assess and understand the effectiveness and efficiency of this rollout - whether it achieved the goals and objectives that were initially established for the CRM Solution.

Details

This assessment should take into consideration:

* Basic Solution Functionality
* User knowledge and ability to use the system
* Users mindset and adoption of the system
* Effectiveness and efficiency of training and change management

The EMEA team would like to develop and implement an action plan in order to bridge any gaps or shortcomings of the systems and it's rollout versus the ultimate goal

There is no need for the PM to be on site all the time, but travelling is expected to Kazakhstan and Ukraine

Key skills and Requirements

Mandatory

* CRM experienced Consultant
* An excellent understanding of the Siebel solution
* Able to match the business requirements and the CRM solution Desirable
* Experience within the pharmaceutical industry preferable;
* Russian language skills preferable but not essential

Tuesday, September 18, 2012

FILLED (ref DM4212) HR Business Analyst - Financial services

HR Business Analyst - Financial Services,
Interim, 3 months initially, London,

£400 per day, start w/c 8th October

Role Summary

Our client is a Financial Services organization embarking on a major Programme to Transform its HR Function. The organisation is in the midst of a significant re-structuring and is taking the opportunity to re-engineer all aspects of the new HR service.

The changes will impact people, technology and process as the business puts in place a Ulrich Model based HR service using an ERP/end-to-end Customised Off The Shelf (COTS) technology solution. This is a significant programme of change and will involve a mixed client and consultancy team.

The client is looking to add a number of consultants to the team. The focus of this alert is an HR Business Analyst.

Key skills and Requirements

Mandatory

* All-round BA skills
* Process mapping and analysis skills
* Business requirements gathering (Process to High Level to Detailed Requirements gathering)
* Strong facilitation skills
* Strong team player Desirable
* HR domain experience
* Exposure to Financial Services and/or regulatory environments
* Familiar with TOM work either in a lead or support role
* Familiarity with Oracle e-Business Suite - understands to role of COTS-based solutions in re-design
* Exposure to writing business cases



FILLED (ref DM4213) Senior HR Business Analyst

Senior HR Business Analyst,

Interim, 3 months initially, London,
Competitive Rate, w/c 8th Oct

Role Summary

Our client is a Financial Services organization embarking on a major Programme to Transform its HR Function. The organisation is in the midst of a significant re-structuring and is taking the opportunity to re-engineer all aspects of the new HR service.

The changes will impact people, technology and process as the business puts in place a Ulrich Model based HR service using an ERP/end-to-end Customised Off The Shelf (COTS) technology solution. This is a significant programme of change and will involve a mixed client and consultancy team.

The client is looking to add a number of consultants to the team. The focus of this alert is an HR Senior Business Analyst.

Key skills and Requirements

Mandatory

* HR domain experience
* Led the design of a HR Target Operating Model in at least two clients
* Strong process consulting skills
* Familiar with Ulrich's HR operating model
* Board level credibility
* Experience of TOM development that is leveraged through a COTS-based solution
* Business Case development
* Strong facilitation skills
* Strong team player

Desirable

* Exposure to Financial Services and/or regulatory environments
* Coaching/mentoring skills - able to bring the client along and conscious of skills transfer

FILLED (ref DM4214) HR Transformation Programme Manager

HR Transformation Programme Manager,

Interim, 3 months initially, London,
Competitive Rate, w/c 8th Oct

Role Summary

Our client is a Financial Services organization embarking on a major Programme to Transform its HR Function. The organisation is in the midst of a significant re-structuring and is taking the opportunity to re-engineer all aspects of the new HR service.

The changes will impact people, technology and process as the business puts in place a Ulrich Model based HR service using an ERP/end-to-end Customised Off The Shelf (COTS) technology solution. This is a significant programme of change and will involve a mixed client and consultancy team.

The client is looking to add a number of consultants to the team. The focus of this alert is an HR Transformation Programme Manager.

Key skills and Requirements

Mandatory

* HR domain experience
* Led at least one HR Change/Transformation Programmes
* Board level credibility
* Experience of leading HR Transformation underpinned by an ERP/end-to-end COTS-based solution
* Managed a mix of client and consulting staff
* Adaptable and able to work within different PM methodologies/frameworks
* Business Case development
* Strong team leadership skills

Desirable

* Exposure to Financial Services and/or regulatory environments
* Overseen Target Operating Model(TOM)/BPR work in HR
* Equally comfortable with technology, process and people change



Tuesday, September 11, 2012

FILLED (ref # DM4211) Process Improvement Analyst - Legal

Process Improvement Analyst - Legal,
Interim, 3 months, London Based,
£300 per day, Immediate start

Role Summary

Our client is a leading global Legal Firm undergoing significant change to adapt to the ever demanding needs of their clients. They have decided to establish a Legal Support Centre (LSC) and need a Process Improvement Analyst to support the Project Manager and Process Development Manager during the initial 3 months of the project. The successful candidate is likely to have previous process improvement experience within the Legal Industry.

Details

This role includes the following activities:

* Support Project Manager & Process Development Manager in carrying out engagement regarding requirements of a future LSC service.

* Working with LSC representatives to develop 'as-is' process maps for current LSC operation, identifying weaknesses/improvement opportunities, and (working with ITcontacts) identify technology implications to be considered as part of service/supplier selection. This activity would be overseen by the Process Development Manager.

* Support the Process Development Manager in running process workshops to design/validate 'to be' processes, in order to be able to deliver each service (as confirmed with Project Board/key stakeholders) and run an effective and efficient operation, with a particular focus on ensuring data security for our clients.

* Document workshop outputs and co-ordinate revisions to 'to be' process designs and creation of final versions for implementation.

* Co-ordinate the creation/agreement of supporting service levels, performance measurement and reporting.

* Support Project Manager and Process Development Manager in developing recommendations for implementation of changes.

* Develop Change Impact Assessment (CIA) with Project Manager and HR for review and sign off by team/key stakeholders.

Key skills and Requirements

* Process Improvement Experience
* As-Is mapping
* Run Process Improvement Workshops
* Experience within Legal Industry




Thursday, September 06, 2012

FILLED CRM Consultant (Financial Services) (ref DM4210)

CRM Consultant (Financial Services),

Global Corporate Banking Event Seminar, Oct 23rd.

Role Summary

Our client is a prestigious Business School in the South which is providing Leadership and Management Development Programmes to a Global Banking Organisation.As part of this Programme they are looking for a consultant to deliver a 2 hour session on Financial Services CRM on the morning of October 23rd.

This will cover the philosophy, design and implementation of CRM Solutions in the Financial Services/Corporate Banking Industry. The ideal candidate will have extensive CRM experience and have been involved in the implementation of several CRM solutions within the Financial Sector.The audience are top Corporate Global Bankers and their organization is looking to use CRM as a tool going forward so this is a great opportunity to showcase skills to a potential client.

There will be a modest fee for this session and the payment of out of pocket expenses.

Wednesday, September 05, 2012

FILLED (DB6123), BPR Project Manager, Hi-Tech / Telecoms

Interim BPR Project Manager,
Hi-Tech / Telecoms
up to £600 per day,
London, 12 months+,
Late Oct/Early Nov Start
Role Summary

Our global client is a market-leading producer of hi-tech communications & computer products and applications.  They require a hands-on BPR project manager to lead the data & reporting requirements for a new business intelligence solution currently being configured for use across the EMEIA region.

The ideal candidate will have strong business analysis and project management skills, Telco / Hi-Tech experience, and proven ability to work effectively across multiple teams in a fast-paced, matrixed organisation.

Role & Responsibilities:

This role sits within the client's Sales BPR function created to project manage strategic projects across EMEIA and worldwide.  The role involves working autonomously alongside functional, IT and vendor teams within a global, matrixed business environment. The key responsibilities involve:

1. Full Lifecycle Business Analysis - Leading definition of BI data and reporting requirements, facilitating workshops with multiple stakeholders to gain consensus, liaising with the in-house IT team, designing new processes / flows, planning, creating and running test and UAT

2. Project Management - defining project roadmap/ scope/ deliverables/ budget/ resource requirements, managing risks / issues / dependencies, co-ordinating activities across the functional /IT/ vendor teams, communicating status

3. Stakeholder Management - actively managing a functionally and geographically diverse set of stakeholders to ensure consensus and maintain focus

Key Skills and Requirements

The following experience is mandatory:

* Full lifecycle Business Systems Analysis & Project Management experience gained in Hi-Tech or Telecommunications industries

* Top tier Management Consulting or Hi-Tech / Telecoms industry background

* The ability to operate autonomously across multiple teams in a fast-paced, matrixed, and ambiguous working environment

In addition to this, the following would be advantageous:

* Full lifecycle experience of implementing custom-built BI/ reporting solutions
* BPR / Project management qualifications (e.g. Prince2, MSP, PMP, BPM)


Monday, July 30, 2012

FILLED (ref DB6122) Internal Business Consultant, Professional Services

PERMANENT: Internal Business Consultant,
Professional Services Firm,
London-based,
up to £100K package

Role Summary

Our client is a well-known global professional services firm. They are looking for a business-focused consultant with strong project management skills to join their Internal Consulting function on an permanent basis.

The ideal candidate will have a top tier management consulting background, broad-based project management experience incorporating BPR, change and IT initiatives, and a strong suite of stakeholder management / consulting skills.

Role & Responsibilities:

The purpose of the Internal Consulting function is to ensure that the firm's investment spend on projects and initiatives delivers maximum return on such investment; projects are well-managed; project risks are well-controlled, and change impacts are anticipated, communicated and implemented in such a way as to minimise disruption to the firm's business.

This role is focused on the successful delivery of specific projects, across all functions and all geographies of the firm and will include:

* Taking accountability for delivery as project/programme manager, reporting to the Project Sponsor for that project, to deliver requirements on time and to budget

* Working with the Head of the Internal Consulting fucntion to ensure proper governance, control and monitoring of such projects

* Project set-up or turnaround of challenging projects

* Giving consultancy advice and assistance to project managers or sponsors of other projects (e.g. change management, budgeting, communications, implementation)

* Supporting the building the firm's project management skills and expertise e.g. via training or managing initiatives.

Types of projects may include:

* Technology enabled change projects e(.g. CRM, knowledge management, HR IT)

* Establishing shared service centre operations for business services (back office)

* Business performance/ process improvement projects including implementation of desktop tools/technology

* Functional or regional reorganisations

* Establishing alliances with other law firms or opening new country offices.

Key Skills and Requirements

* Top tier management consultancy background

* Broad-based project management experience gained across BPR, People and IT domains, with a well-developed business perspective

* Strong project management skills, with an excellent delivery record and appreciation of PM methodologies /disciplines

* Experience of delivering projects in large, cross-functional business environments

Thursday, July 12, 2012

FILLED (ref DM4205) Relationship Manager

Relationship Manager,

Permanent, Logistics Company, West Midlands,
£60,000 plus bonus and benefits, Immediate start
Role Summary

Our client is a Global Logistics Company looking for a Relationship Manager to develop business with a Key Consumer Technology Client.

The Relationship Manager will be a part of the Senior Account team working for the Account Director to manage and grow business in this Account.  They will spend a significant amount of time working with the Client at their offices, embedded within their teams, enabling them to provide a fundamental understanding of the Client through insight and strong proactive relationships. This will make sure the Programme develops and meets the Clients requirements to the full.

This role will suit a Consultant who would like to work long term in a Corporate Operations environment.

Some UK travel is required and overseas travel may be required as well.

Details

This role includes the following activities:

* Defining and implementing the account strategy and corporate plan for the Client

* Providing sound commercial direction to the team and owning the business case supporting any changes or renewal of service

* Working as a member of the Senior Account Team, providing Relationship Management and commercial insight into the Client

* Working within the Client as a main point of contact for activities.

* In conjunction with the commercial team, managing projects to cost within the relevant commercial frameworks and agreements in place.

* Being responsible for key areas of Supplier spend and performance, in line with agreed SLAs, contracts and costs.

Key skills and Requirements

Mandatory

* Experience in Senior Account Management and Business Development roles within a B2B environment, developing and creating propositions around new and existing business opportunities.
* Commercial acumen in negotiation and buying, business partnering, contract renewal, and KPI management.
* Experience in management of a number of key suppliers in line with agreed SLAs, contracts and costs.
Desirable

* Logistics experience is desirable but can be taught to the right candidate




Tuesday, July 10, 2012

FILLEd (ref DB6121), Business Systems Analyst, Financial Services

Interim Business Systems Analyst,
Financial Services,
London / Jersey,
3 months +,
up to £400 per day,
August start

Role Summary

Our client, a specialist consultancy, is about to start an engagement with a customer looking to replace the IT platform for its customer-facing website and supporting back office systems. They require an interim IT/business analyst with strong retail or financial services experience to undertake this analysis, working in a small consulting team at client sites in London and Jersey. Key aspects of the role will involve:

* Collating complex functional requirements from a number of existing sources
* Scheduling and running requirements workshops with business teams
* Liaising with suppliers and internal business teams on user experience design
* Documenting detailed functional requirements, process flows, DRDs, etc.

This is a technology-led initiative, so the analyst will need to be comfortable working to a low level of detail in the functional specification that will be passed on to a solutions team to produce the new system.

Deadline for response: Thursday 12th July 12 pm. Responses received after this deadline will only be considered if the client requests to see further CVs.

Key Skills and Requirements

* Previous experience of documenting complex user requirements in Financial Services or Retail to a level of detail sufficient to enable software design and development

* 5 years + business / systems analyst experience in a systems environment with strong all-round business analysis skills (e.g. workshop facilitation, data requirements gathering, requirements documentation)

* Experienced in working on IT-led projects that require systems knowledge including CMS, BI and trading platforms

* Previous consulting experience - with excellent stakeholder, facilitation and communication skills, and a methodical and structured approach.




Monday, July 02, 2012

FILLED (ref DM4204) Telecomm, Media & Entertainment Consultants

PERMANENT: Telecom Media & Entertainment Consultant
Head Office in London,
Clients in M4 Corridor,
£50,000 - £60,000 plus bonus and benefits.


Immediate start

Role Summary

Our client is the UK operating company of an Italian IT Group. The company started over 16 years ago in Italy and since then has expanded globally into Europe and beyond (eight countries). They have an annual revenue of ?440 M with over 3000 consultants across the full range of innovative technology solutions, servicing all aspects of Digital Media.

The UK company is a rapidly expanding specialist Telecomm Media & Entertainment consultancy with its own P&L. The key differentiators within the consultancy and professional services market are:

* Internal structure of over 40 autonomous firms, each a specialist in its own field,
* Innovation and investment; in people, clients and new technologies,
* No sales people, everyone sells, everyone delivers,
* Full spectrum of services through cooperation of firms,
* Extremely low client churn and highly ranked customer satisfaction,
* Relationship based growth based on trusted advisor mentality.

They are looking for dynamic, ambitious and entrepreneurial Consultants who have a proven track record within consultancy and past experience within the Telecom environment to join them.

Details

The Role involves working on Client Projects, introducing new leading edge technology solutions in the Telecom Media and Entertainment space.

Key skills and Requirements
Mandatory
* Proven experience in Consultancy
* Proven experience within the Telecoms or Media & Entertainment market
* Strong work ethic, pro-active and driven and able to show clear examples of innovative thinking and where obstacles have been overcome

Desirable
* Technology background in Telecomm networks seen as highly desirable;




Wednesday, June 27, 2012

FILLED Procurement BPR Consultant

Interim Procurement BPR Consultant

Milton Keynes, 4 months +,
up to £550 per day + expenses

Role Summary

Our client, a specialist procurement consultancy, requires an interim procurement consultant with experience of optimizing business processes around SAP, to join their team on a client engagement.

Their client is a mid-sized organization which has encountered some process and procedural problems following a recent implementation of the SAP procurement module.

There is also a need to generate more meaningful management information from the purchasing system.

The interim procurement consultant's role will be to work hands on with users to identify and implement process & procedural improvements, define suitable MI, and to liaise with the client's in-house IT and Finance SAP team to define any changes required to the SAP configuration.

Deadline for response: Friday 29th June 12 pm. Responses received after this deadline will only be considered if the client requests to see further CVs.

Key Skills and Requirements

* Experienced procurement P2P business process consultant with particular focus on BPR

* Experienced in optimizing purchasing processes in a SAP systems environment (This is a hands-on process improvement role which requires working knowledge of SAP but not deep technical understanding)

* Previous consulting experience - with excellent stakeholder, facilitation and communication skills

* Flexible, hands on, with the ability to work as part of a small team, often autonomously

Friday, June 22, 2012

FILLED (ref # DM4203) "Best Place to Work" Consultant

"Best Place to Work" Consultant,

Professional Services Proposal,
Registration of Interest.

Overview
Our consulting company, B2E Consulting, has been invited to make a proposal to a Professional Services Firm, to help them increase their ranking on the Times100 Best Places to Work Awards.

The initial 8 week phase will help the client crystallise their thoughts on what needs to change within their organisation to achieve this goal.

It is likely that the scope of the programme over the next 3 years will include projects to affect career paths, secondments, performance management, communications, pay and reward, equality and will need to take into account regional differences.

The scope of the 'Best place to work' project will include Partners, Professional Staff and Support Staff involving several thousand people on a global basis.

Key Requirements

* Experience of 'Best Place to Work' Programmes
* Experience of change within a professional services firm
* Extensive people, behavioural and cultural change

In the first instance we are interested in hearing from you if you have this type of experience and interest. Immediate availability may not be an issue as we are hoping to shape an extensive and long term engagement where the right consultants could be introduced in a managed way.


FILLED (ref # DB6119) IT Operating Model Consultant

IT Operating Model Consultant,

Central London,
2 months,
Up to £600 per day,
Early July start.

Role Summary

Our client is a global publishing company that has recently consolidated their IT capabilities into one Global Technology Organisation.

The Organisation has adopted its new IT Target Operating Model, but is at the early stages of implementing the new 'To Be' processes that have already been defined.

They require an interim consultant to:

1) gather content from the heads of function within the IT Organisation (circa 6) to describe their key processes, and resolve any remaining gaps, overlaps or inconsistencies.

2) write up the results in an IT 'Playbook' (an attractive, simple, graphical procedure manual) of approximately 50 pages outlining the new processes/behaviours which will be rolled out across the IT Organisation.

Deadline for response: Monday 25th June 12 pm. Responses received after this deadline will only be considered if the client requests to see further CVs.

Key Skills and Requirements

* Previous experience of designing Operating Models and/or business process re-engineering within the IT function

* A flair for writing/authoring an easy to read and innovative publication

* Experience of working in 500+ person multi-national IT organisations


Tuesday, June 12, 2012

FILLED (ref # DM4202) IT/BA Financial Services

IT/Business Analyst, Financial Services Industry, Interim, 3-6 months, Canary Wharf Based Up to £400 per day, Immediate start  

Role Summary

Our client is a Financial Services organization looking for Interim IT/Business Analysts to work on a large Change Programme.

Details

This role includes the following activities:
* Working on target operating models and business architecture
* Relating business needs (which are ambiguous) into IT capabilities then into IT solutions
* Working with senior stakeholders on requirements gathering
* Bigger picture and IT strategy thinking
* Ability to assess networks and IT infrastructure
* Ability to assess different technical options and be able to present them to non-technical colleagues

Key skills and Requirements

* Demonstrable experience in understanding business requirements and developing Target Operating Models
* Experience in Full Life Cycle Development, IT Strategy and IT Solutions
* Understands the challenges and issues of delivering change into a regulated environment especially Financial Services


FILLED (ref # DM4201) Use Case Business Analyst

Use Case Business Analyst for Financial Services Client Permanent, Canary Wharf, Competitive Salary, Immediate start
Role Summary

Our client is a Financial Services organization looking for a Permanent Business Analyst with Financial Service Regulatory experience to work on large scale Business Change Programme.

This could be a Temp to Perm arrangement if preferred.

Details

This role includes the following activities:

* Analysing the existing Use Case Model and applying updates to it.
* Analysing the business rules within the Use Case and applying updates to it.
* Communicating and explaining the Use Case Model to business reps
* Working collaboratively with an existing team of BAs on the Use Case Model

Key skills and Requirements

Mandatory

* Delivery focused with a can-do attitude and Strong Business Process skills.
* Excellent UML, Use Case modelling skills - best practice - ability to train other team members
* Experience of delivering change into a regulated Financial Services environment

Desirable

* Familiarity with Financial Services/ Insurance Industry



FILLED(ref # DM4200) Sovency II Business Analyst

Solvency 2 Business Analyst,

Interim, 3-6 months, Canary Wharf,
Up to £400 per day, Immediate start

Role Summary

Our client is a Financial Services organization looking for a Business Analyst with Financial Service Regulatory experience and Solvency II understanding to work on large scale Business Change Programme.

Details

This role includes the following activities:

* Analysing Solvency 2 related systems

* UML and Use Case Modelling.

* Analysing the business rules within the Use Case and applying updates.

* Communicating and explaining the Use Case Model to business reps

* Working collaboratively with an existing team of BAs on the Use Case Model

* Analysing Core supervision requirements for Financial Service Organisations
Key skills and Requirements

Mandatory

* Delivery focused with a can-do attitude and Strong Business Process skills.

* Excellent UML, Use Case modelling skills - best practice - ability to train other team members

* Experience of delivering change into a regulated Financial Services environment

Desirable

* Awareness of Solvency II is desirable




Tuesday, May 29, 2012

FILLED (ref # DM4199) Programme Management Officer

Programme Office Manager,

Interim,
Initially 1-2 Months,
Canary Wharf Based
Competitive Rate, Immediate start
Role Summary

Our client is a large Organisation based in Canary Wharf undergoing a number of Transformational Operational and Organisational Projects. They are looking for a Programme Management Officer.

As the Client is looking to fill this role quickly CV's will be reviewed up until 1pm on Thursday 31st of May only.

KEY skills/requirements:

* Solid experience of programme office planning, financial management, reporting and facilitating governance boards.
* In-depth knowledge and use of programme/project management planning tools
* Excellent communication and stakeholder management skills, managing expectations through timely and appropriate communications;
Role:

This role includes the following activities:
* Facilitate Project Board Reporting
* Establish, track and report against MS project plans
* Establish and lead the implementation of internal governance processes e.g. Change Control, Risk and Issues Management and Reporting.
* Programme/ Project Planning
* Stakeholder Management
* Change control
* Manage Programme Office to agreed scope, milestones and assured quality standards using governance and review authorities as appropriate e.g. Technology Design Authority.


FILLED (ref # DB6118) Organisation Design Consultant, Financial Services

Organisation Design Consultant,
Financial Services Canary Wharf,
3 months + , Market Rate,
Early June start.


Role Summary

Our client, operating within Financial Services, requires an experienced Organisation Design consultant to work on the detailed organisation and job design for the operating divisions of a new organisation.

Deadline for response: This is an urgent requirement, therefore the deadline is tight. CVs need to be received no later than 5 pm on Wednesday 30th May to be considered for the initial submission to the client.

Role Detail
The high level organisation design and target operating model for the new organisation has been completed, with 7 divisions identified, each led by a Director reporting into the CEO. The size of the new organisation is estimated at 3,000 people.

The Organisation Design Consultant will operate within the overall 'People and Culture'workstream.

The main responsibilities of the Organisation Design consultant are as follows:

1) Define an approach to organisation design that can be consistently applied across all divisions, incorporating external benchmarks and best practice as appropriate
2) Work with each divisional director to design their first two layers of management
3) Work with the Rewards workstream to appropriately size and scope each role
4) Work with HR Business Partners to produce detailed job descriptions for each role
5) Establish a base against which to identify any talent or skills gaps.

Key Skills and Requirements

Essential

* Experienced Organisation Design consultant, with a proven track record in delivering organisation design projects of a similar scale and complexity
* OD Experience in Financial Services
* Comfortable dealing with C-level and senior stakeholders




Monday, May 28, 2012

FILLED (ref # DM4198) Business Analyst

Permanent Business Analyst,

Watford Based,
£55,000 Salary plus 20% Bonus plus Benefits.

Role Summary

Our client operates in the retail sector and is expanding with 358 stores currently and 35 stores being added per annum. The business is improving the IT function to remove bottlenecks and increase performance in a number of areas. These include:

* Legacy systems which are fragmented
* Core system replacement which could go to an ERP solution.
* Customer facing EPOS systems being rolled out to stores.
* Web channel and development of multi channel retailing.

To help manage these improvements the company is looking for a business analyst to join a team of 3 other BA's reporting to the Head of Strategic Change, working at their head office in Watford. The successful candidate will be familiar with implementing systems (retail preferred) and will be a pragmatic individual able
to bring structure, rigour and commonality to the business.

Key skills/requirements:

The client is looking for:

Mandatory
* An experienced Business Analyst familiar with Business Case Design, Requirements Gathering, Functional Design, Test Plans and Benefits Review.

Desirable
* Retail experience, used to implementing retail Systems
* Experience of functional retail systems including Buying and Supply Chain, Warehouse, Logistics and Point of Sale.

Role Details :

The activities to be undertaken by the Business analysts include:
* Working with the business developing the business case for new business initiatives.
* Analysing and producing comprehensive and accurate business requirements and performing gap analysis to functional designs.
* Assessing the impact of changes on systems, interfaces, processes and people
* Analysing operating procedures, work flow improvement, organizational changes, introduction of controls and procedures, evaluation of equipment and automation requirements, etc.
* Working with key business stakeholders, other Business Analysts and business users in ensuring that the requirements, risk and cost/benefits of each project are thoroughly explored
* Working alongside the IT technical development and testing teams in defining test scenarios, test acceptance criteria and database design ensuring that the business requirements have been interpreted correctly.
* Developing a thorough understanding of the existing applications and technologies.
* Working with external third party suppliers as required and within the context of a given project.
* Adhering to and promoting the governance process (Prince 2 based).
* Keeping apprised of the latest technical and commercial developments within the IT and retail finance industries

Back to TOP