FILLED Organisation Change Programme Manager (ref DM4233)

Organisation Change Programme Manager

Interim, 3 months initially,
Competitive Rate,
London,
Jan Start

Role Summary

Our client is a Financial Services Organisation which is setting up a new Policy Risk and Reporting (PRR) area within its business. They are looking for a Senior Programme Manager who can lead and shape the creation of the new PRR division.

The Division has around 100 employees and will be getting a new director in January.

This role requires the following activities:

* Provide experience and context to the team to give them a better sense of direction.

* Shape and Lead the Programme to give it better forward momentum.

* Sensitively cut through conversations and rhetoric to produce plans and outputs that contribute to the successful delivery

* Drive decisions by producing 'strawman' plans and outcomes particularly where the business 'why, what and when' for shaping ideas is not clear.

* Ensure that interactions with other areas of the business are well understood and taken onto account

* Keep the team focused on Shaping the Programme and away from polishing the detail.

Key skills and Requirements

* At least 10 years leadership in shaping large complex Programmes and with gravitas and experience to earn respect from a challenging Professional group.

* Senior Level Stakeholder Management and Leadership skills, not a shrinking violet.

* A track record of shaping organizational change and injecting pace into Programmes

FILLED Data Strategist (ref DM4234)

Data Strategist
Interim, 3 months initially,
Competitive Rate,
London,
Jan Start
Role Summary

Our client is a Financial Services Organisation which is looking for a Project Manager to work on a project improving data delivery. This is a Senior level appointment reporting to the Chief Executive. They will be part of an existing well supported team.

Role

This role requires the following activities:

* Review the data use and access to data in the organisation

* Review the decisions driving the use of data in the organisation

* Review the quality and ease of use of the data.

* Translate vision and requirements into simple, delivery focussed outputs.

* Understand key IS products that need to be produced but focus on delivery of the Project Objectives.

* Be able to spot opportunities to advance early delivery of Project Objectives

Key skills and Requirements

* Senior Level at least 15 years business experience able to deal with Senior Stakeholders in this case the Chief Executive.

* Experience in managing data and able to deliver projects in line with the organisation's data strategy

* Able to drive decisions by producing straw man plans and outcomes where the business 'why, what and when' for shaping ideas is not clear.

FILLED BA - Requirements Tool (ref DM4231)

Requirements Tool Feasibility BA
Interim, 3 months initially,
Up to £400,
London-based
January Start

Role Summary

Our client is a Financial Services Organisation with over 60 Business Analysts working on a range of Programmes which are Transforming their activities.

They are looking at whether a Requirements Management Tool can help them to improve Requirement Gathering by providing better idea sharing and communication.To this end they are looking for a Consultant to do a high level feasibility study to review whether and how they should implement a Requirements Management Tool in the Organisation.

This role requires a Business Analyst who has had experience of implementing Requirement Management Tools.

Details

This role includes the following activities:

* Drive this work forward

* Produce the feasibility study

* Include an assessment of the impact of the Requirements Management Tool on the current business analyst processes

* Recommend an approach to roll out the tool should it be adopted
Key skills and Requirements

* Experience of implementing Business Requirement Tools
* Experience of producing Feasibility studies
* Experience of using /implementing Hewlett Packard Application Lifecycle Management (ALM) desirable.

FILLED Excel Modeller (ref DM4232)

Excel Modeller (ref DM4232)
Interim, 3 months,
Competitive Rate,
East London,
Immediate Start
Role Summary

Our Client is a Financial Services Organisation who require a Consultant to work on a project to design, build and rollout a bespoke excel based solution.

The Solution aims to score and rank organisations based on a series of key indicators.

This is an urgent requirement. Cv's received after Monday 17th Decmber will not be submitted initially.

Key skills and Requirements

* History of developing excel based solutions design
* Excellent technical knowledge of excel and access development
* Financial services experience

FILLED Digital Project Manager, Multi-Channel Online Platform (ref DB6136 )

Digital Project Manager, Multi-Channel Online Platform Programme
Interim 6 months,
London N1,
Up to £400 per day,
Early Jan start
Role Summary

Our client is developing a new online platform for the UK's Creative Industries.

The aim is to create a network that will connect people, employers and service providers to help develop the talent and skills these industries need for their future success.

They require a client-side project manager with multi-channel digital delivery experience and strong 3rd party supplier management skills to mobilize and manage the design and initiation phases of this platform development, pending the appointment of a full-time Service Director.

Response Deadline: 9 am Monday December 17th
Role & Responsibilities

Reporting to the Programme Steering Group, the Digital Project Manager will be responsible for:

* mobilising the programme using appropriate project management methodologies (a combination of Prince 2 and Agile)

* providing management leadership of the development of the innovative online network.

* coordinating and managing the resources across the programme, both in house and outsourced, to ensure successful overall delivery using an appropriate risk-managed approach.

* delivery management and quality assurance of the project deliverables throughout their full lifecycle.

* helping to select, manage and hold accountable the delivery partners

* progress reporting, budget reporting and delivery assurance to the Steering Group and funding provider, and other project stakeholders as required

* transitional support to the Service Director, once appointed (anticipated Q2:2013).

Key skills and Requirements

* Digital Experience - experience of successful delivery of multi-channel online propositions with social media integrations, to time and budget

* Project Management skills - Experienced in delivering projects using Prince 2 and Agile methodologies, and qualified appropriately.

* 3rd party Supplier Management - experience of managing outsourced and partner relationships as a core element of project delivery (i.e. using Digital Agencies)

* Stakeholder Management - A track record of good relationship management with multiple internal and external stakeholders, external suppliers and technology partners, including motivation, collaboration and communication; ability to influence at a senior level.

FILLED Change Agent Co-ord Consultant (ref TM4567)

Change Agent Co-ord Consultant (ref TM4567)

Interim, 3 months,
London Based
£400 per day,
Immediate start

Role Summary

Our client is a Financial Services Organisation looking for a Consultant to coordinate and engage with Change Agents as part of a largescale restructuring and culture change Programme. The client is undergoing a significant and broad reaching organisation change impacting most personnel.

A Change Agent community has been established to help implement the change and a consultant is required to support, motivate and enable this group.

Role

This role includes the following activities:


* Leading the development and updates of guidance packs and materials

* Leading the ongoing engagement with the Communications Division, giving them direction and oversight

* Leading oversight of change community tools e.g. wiki/blog

* Leading the collation of Change Agents/Superuser feedback

* Leading and coordinating regular Change Agents/Superuser meetings, forums and calls

Key skills and Requirements

* Able to develop guidance material based on Operating Models, Process Charts and Use case Material

* Experience of Coordinating a group of Change Agents in the Organisation, gaining attention and winning hearts and minds

* Experience of creating a SuperUser Community using traditional and cutting edge techniques like Social Media

FILLED Call Centre Architect (ref DM4229)

Call Centre Architect - Debt Collection,
Interim - 16 Months,
Competitive Rate,
North London,
Immediate Start.


Role Summary

Our client is a UK Retailer embarking on a business critical programme to centralize its debt collection teams to a single Call Centre, involving significant changes to its IT Systems, processes and people.

A project team, led by the Collection Director, is being mobilised and there is a need to bring in a consultant with extensive experience of process and people implications associated with call centre operations.

The successful candidate will ideally have been involved in a number of call centre projects preferably involving debt collection/billing.

Details

The Consultant will be part of a team and and will be responsible for

* Ensuring that the new Processes, in the call centre and remaining in the branches, are well designed and fit for purpose

* Understanding the implications of the process and technology changes on the client's personnel

* Ensuring that People affected by the changes are fully aware of the new processes and willing and able to work with them

* Liaising and directing a 3rd Party Supplier responsible for delivery of the newly centralised services.

Key skills and Requirements

Mandatory

* Several projects implementing Call Centres operations from a people and process persective
* At least 15 years experience of Change Manage Projects
* Experience working with an outsource service provider

Desirable

* Experience of Collections and Debt Management

FILLED Junior Project Manager (ref DM4230)

INTERIM Junior Project Manager,

3-4 months,
North of London,
Around £500 per day,
Immediate Start
Role Summary

Our client is a UK Retailer under taking a number of strategic change initiatives and now needs an additional Junior Project Manager to join the team.

The growing number of critical Strategic Projects has created a manage gap requiring someone to drive through several important tactical projects including an upgrade to the company's payroll system.

This is an opportunity for a broad based project manager to join the team with 5 to 10 years' experience preferably within a large professional services firm.

Details

The Role involves the following activities:

* Managing day-to-day operational aspects of the projects and their scope.
* Reviewing deliverables and addressing internal and external clients.
* Effectively applying project methodology and project standards.
* Ensuring project documents are complete and current
* Managing project budget as a whole

Key skills and Requirements

* Around 5 - 10 years experience in managing and implementing smaller Business Projects
* Experience of Project Managing through all aspects of the System Life Cycle
* Blue Chip or ex Big 5 background preferred.

FILLED Project Manager, Comms / Hi Tech, EMEIA Rollout (ref DB6135)

Interim Project Manager,
Comms / Hi Tech, EMEIA Rollout,
Central London,
Up to £600 per day,
12 mth contract,
Early 2013 start
Role Summary

Our client, a global market-leader in the design, manufacture and sales of hi-tech consumer and business products and applications, is planning to expand their business into Emerging Markets.

They immediately require an interim project manager to lead multiple initiatives and projects activities required to ensure that all aspects of the business and infrastructure meet the specific operational readiness requirements for each country.

Strong project management skills, an appreciation of business context, and the ability to work autonomously in a highly ambiguous matrixed environment are required.

DEADLINE FOR RESPONSES: 5 pm Tuesday 11th December.

Role Detail

Key tasks will involve:

* Bringing together teams from all aspects of the business (e.g. Legal, Tax, Finance, Sales, Supply Chain, Service and Support) to identify cross-functional requirements

* Facilitate the review of requirements, establishing clarity for what levels of service will be required and reaching consensus around target processes

* Shaping initiatives arising and developing plans, structured tasks, resource requirements, and inter-function dependencies.

* Ongoing facilitation, communication and governance across functions to monitor the plans, and drive resolution of risks and issues

* Management reporting to stakeholders / sponsors

Key Skills and Requirements

The ideal candidate will have strong project management and analytical skills, excellent business acumen, be capable of achieving results in collaborative / ambiguous business environments, and will possess excellent stakeholder, communication / consulting skills.

The following skills and experience are mandatory:

* Strong hands on project manager with experience of managing and delivering multiple initiatives in a corporate environment

* Demonstrable experience of achieving results in a fast moving regional / global matrixed environments which can be highly ambiguous

* Excellent communication, influencing, presentation skills

* Degree qualified with professional training / qualifications (e.g. BPM, Prince 2, PMP)

Advantageous

* Hi-Tech / Telecommunications experience
* Experience of rolling out operations into emerging markets

PERMANENT Internal Business Consultant (ref DB6134)

PERMANENT: Internal Business Consultant,
Professional Services Firm,
London-based,
up to £80K + Excellent Bonus & benefits package

Role Summary

Our client is a well-known global professional services firm. They are looking for a business-facing project manager with excellent stakeholder management skills to join their Internal Consulting function on an permanent basis.

The ideal candidate will have a top tier management consulting background, broad-based project management experience incorporating BPR / change / IT, and a strong suite of stakeholder management / consulting skills.

Note: this role has previously been advertised under ref DB6129. Previous applicants have already been considered and need not re-apply.

Role & Responsibilities

The purpose of the Internal Consulting function is to ensure that the firm's investment spend on projects and initiatives delivers maximum return on such investment; projects are well-managed; project risks are well-controlled, and change impacts are anticipated, communicated and implemented in such a way as to minimise disruption to the firm's business.

This role is focused on the successful delivery of specific projects, across all functions and all geographies of the firm and will include:

* Taking accountability for delivery as project/programme manager, reporting to the Project Sponsor for that project, to deliver requirements on time and to budget

* Working with the Head of the Internal Consulting fucntion to ensure proper governance, control and monitoring of such projects

* Project set-up or turnaround of challenging projects

* Giving consultancy advice and assistance to project managers or sponsors of other projects (e.g. change management, budgeting, communications, implementation)

* Supporting the building the firm's project management skills and expertise e.g.via training or managing initiatives.

Types of projects may include:

* Technology enabled change projects e(.g. CRM, knowledge management, HR IT)

* Establishing shared service centre operations for business services (back office)

* Business performance/ process improvement projects including implementation of desktop tools/technology

* Functional or regional reorganisations

* Establishing alliances with other law firms or opening new country offices.

Key Skills and Requirements

* Top tier management consultancy background

* Broad-based project management experience gained across BPR / People / IT domains, with a well-developed business perspective

* Excellent project delivery record and appreciation of PM methodologies / disciplines

* Excellent communicator, with a strong presence and ability to make an impact when dealing with senior stakeholders

Interested?

If this role is of interest to you, please send a recent CV to david.bowen@b2e-resourcing.co.uk, stating:

* your current / target base salary
* your availability / notice period
* your specific relevant experience, as outlined in [Key Skills and Requirements] above