FILLED (ref # DB6085), IT Application Project Manager (CRM)

IT Application Project Manager - Interm CRM Project, South West London, 6-12 mths + up to £500 per day, ASAP Start Role Summary Our sister company, B2E Consulting, is working with a Division of a well known global consumer technology company who are planning to replace their European CRM system. During the last 10 years the client has been using Siebel, but have now decided that they want to replace it with a new solution (likely to be based on SugarCRM). The current application has about 350 users located within the EMEA countries. The overall project has a draft implementation plan running to Q3 2012 and will comprise a mixed team from B2E Consulting, the client and other external specialists. We are looking for a Project Manager with small/medium IT project experience to add the structure, expertise and drive to help the client complete this project according to overall timeframes and budgets. Application Deadline Please ensure that your CV is submitted ASAP or no later than 12 pm on Wednesday 30th March to be considered for the first submission to the client. Key Skills and Requirements The following knowledge, skills and experience are required: Essential - Degree qualified, with Top Tier consulting background - Experience of managing small/medium sized IT application projects - Used to working in effective, flexible environments - Good all-round project management skills: scope, quality, effort, risk, timeframes, task planning, resource planning, budget management, milestones; reporting - mix of business analysis, user requirements and systems project delivery skills Desirable - CRM project experience (Siebel / SugarCRM a bonus) - Trained in Prince 2 or equivalent PM methodology

FILLED (ref # DB6084), Business Strategy Consultants, Financial Services

Business Strategy Consultants - Interim

Financial Services,

London,

6months + Up to £700 per day

Role Summary

Our client, a UK financial services organisation, requires a number of interim business strategy consultants with strategic and financial services experience to work in its internal Business Consulting Group (BCG).

The BCG has recently been established to improve the client's internal programme and project delivery capacity. The main purpose of the BCG is to shape and scope new business strategies, acting as an independent consulting partner to ensure an appropriate balanced portfolio of change / process / IT projects and programmes within the organisation.

Application Deadline

Please ensure that your CV is submitted ASAP or no later than 5 pm on Friday 25th March to be considered for the first submission to the client.

Role Detail

Reporting directly to the Head of BCG, the interim business strategy consultants will act as the interface between the Operations Business Unit (OBU) and the rest of the organisation.

They will work with stakeholders to deliver either self-contained pieces of business consulting to deliver against their strategic objectives, or to shape and scope ideas to turn them into viable project propositions that can be subsequently implemented by the client's IS Division.

Specific responsibilities include:

· Understanding the business strategy, business drivers and strategic objectives of Divisional Directors and Heads of Department, and translating these into well scoped consulting proposals that help stakeholders deliver against their objectives

· In conjunction with the Business Consulting Partners, working to establish effective stakeholder relationships within a given Division at all levels

· Working as part of a consulting engagement to produce deliverables delivering tangible value for stakeholders, examples of which include: Strategic Vision; Governance Framework; Impact Assessment; Target Operating Model; Roadmap for Change

· Defining pre-project concept documents for viable projects that are pragmatic and implementable, which establish the proposition for taking an idea onto the project portfolio and starting it up as a fully fledged project with supporting operational resource

· Contributing to successful hand-over to the Programme Management Group, maintaining oversight of project delivery beyond their move into Start Up

· Working collaboratively with other members of the BCG team to establish and deliver against a sustainable pipeline of work

· Helping to develop consulting collateral and knowledge capital for the BCG Department

Key Skills and Requirements

The following knowledge, skills and experience are required:

Essential

· Top Tier consulting experience - preferably in strategy consulting, with demonstrable
experience of understanding the operational implications of strategy

· Financial services sector experience

· Proven ability to partner with senior level stakeholders (Directors and Heads
of), understanding and managing their expectations to deliver against objectives

· Excellent communication skills; oral, written, presentational, facilitation

Desirable

· Knowledge of Financial Services risk management and regulatory initiatives,
i.e. Basel II, Solvency II

· Understanding of international regulatory developments

· Understanding of the policy development lifecycle

FILLED (ref # DM4151) IT Technical Architect

IT Technical Architect
Interim, 3 weeks, Watford
Target Rate, Immediate start

Role Summary

Deadline

This role is starting on 21st March or ASAP. Cv's sent after noon on 18th March may not be considered.

Our client is a UK retailer. They provide quality branded household goods to customers on affordable weekly payments through over 220 retail stores nationwide.

They have been rolling out their Point of Sale system, IRIS 2, across their store estate and have started seeing some performance issues that have not been replicated in a performance testing environment.

They are looking for an Interim Technical Architect to come in a write an interim review of the performance issues and the system and the IT team capabilities.

Role Summary

They are looking for a highly skilled and experienced individual to come in and provide the following :

1. Review the current approach to solving the issues. Establish whether they
will resolve the current capacity constraints.

2. Look at the system architecture. Produce a statement of whether it is an
acceptable design and where it falls short from best practice.

3. Validate an approach to prove whether the system can provide the required
capacity to the business for the next 2 years, given an additional 60 stores in that time and peak demand periods.

4. Highlight any areas of deficiency in the skills and capabilities of the IT
department with recommendations for change.

KEY skills/requirements:

· An IT Architect with extensive understanding of systems software and hardware
· Someone with the ability to assess team skills and capabilities.
· Someone with extensive experience of IT Application Performance Issues

Logistics:

Duration: Interim report in 2- 3 weeks time.

Location: Watford

Rate: State Target rate.

Start Date: 21st March or ASAP.

FILLED (ref # DB6083), Sales & Business Development Operations Manager

Sales & Business Development Operations Manager (Interim)
Education Sector, London,
9-12 months, 55K

Role Summary

Our client is recognised as one of the world's leading business schools and a centre of excellence in management education and research.

Its Executive Education department designs and delivers world-class management educational programmes including a portfolio of Open Enrolment Programmes for individuals, and Customised programmes for global client organisations.

Sales & Business Development is the front-end revenue generating department within Executive Education and is comprised of client-facing sales teams and sales support staff focused on both Customised and Open Enrolment programmes.

The Sales and Business Development director requires an interim consultant to act as his 'chief of staff' (the present incumbent will shortly be taking maternity leave), taking responsibilty for the day-to-day operational efficiency of this department and driving improvements required to support a department-wide transformation and expansion agenda.

Application Deadline

Please ensure that your CV is submitted no later than 5 pm on Thursday 17th March to be considered for the first submission to the client.

Role Detail

There is a strong strategy, change management and transformational aspect to the role. Alongside the Director of Sales & Business Development, the consultant will be key to identifying, initiating and driving the development and implementation of operational and strategic changes required to meet the Executive Education Strategic Business Plan.

The individual will also work closely with the Director of Sales & Business Development to ensure the smooth management of the Sales & Business Development department including but not exclusively; budgetary, headcount and financial management in conjunction with the Executive Education Finance team.

The following are the key aspects of the role:

Drive operational efficiency and continuous improvement Ensuring that the department is run efficiently, identifying and driving continuous improvement activities, improving financial processes, representing the departments'
requirements on school-wide initiatives (e.g. CRM).

Improve and manage sales planning & pipeline

Working with the Sales & Business Development Director to allocate leads efficiently across the sales team, and monitor / support throughout the sales lifecycle (tracking sales pipeline, monitoring KPIs, providing resource and material support during bids where required, facilitating win / loss analysis and facilitating learning, devising training requirements for sales teams).

Provide Departmental leadership
Managing overseas sales associates, administering the annual /quarterly revenue and costs budgeting process, supporting headcount planning & recruitment, taking on varied ad-hoc projects within the department.

Line management
Managingand developingthe non-client facing sales support and operational staff, supervising daily tasks and activities, conducting regular appraisal, ensuring that all aspects of personal / career development plans are in place.

Strategy development
Providing input into and co-ordinate the production of the Sales & Business Development Plan.

Key Skills and Requirements

The following knowledge, skills and experience are required:

• Operational management experience within a commercial organisation

• Strong project management, planning and budgeting experience

• Experience in managing, leading and developing a team

• Excellent communication, presentation and influencing skills

• Degree qualified (a top tier consulting background would be advantageous)

Previous experience of operating within a business development / sales function would be an advantage.

FILLED (ref # DB6082), PMO Planning & Monitoring Lead

Programme Planning & Monitoring Lead,
Business Separation Programme,
Interim, 6 months +
Gatwick, Immediate start,
up to £600 per day

Role Summary

Following on from a corporate acquisition, our client is in the midst of a multi-million pound transformation programme designed to separate the systems and processes of the new company from the selling company and subsequently transform its operations.

A Programme PMO office governs the programmes and projects within this transformation portfolio. This office immediately requires a high calibre PMO lead to firstly take on the planning and monitoring of the overall programme plan (50 + projects), and then to take on a lead PMO role with several major workstreams within the transformation programme.

Application Deadline

This is an urgent requirement, so please ensure that your CV is submitted ASAP or by 9 am on Thursday 10th March at the latest.

Role Detail

This role requires the PMO Lead to initially provide hands-on support to continue the development of the overall programme plan. The role will then evolve into a PMO Lead working with Programme delivery managers on one or more of the workstreams in the transformation programme (e.g. Back office, operations, commercial).

Specific tasks as follows:

Planning Development Support

- Provides assistance to the Project Manager to build the individual project schedule (work breakdown, durations and milestones)

- Assist at Toll Gate review Meetings

- Provides support to the Project Manager to complete the project plans, financial reports

- Establish project critical path and highlight program dependencies to avoid slippage

- Develop and maintain overall Project Independence program plan

- Create and maintain a program level dependencies matrix across each of the verticals to enable an impact assessment to be easily performed

- Create and maintain a program level risk register across each of the verticals performing qualitative and quantitative risk analysis to establish the priority of risk responses

- Create and maintain an issues log that contains escalated issues from each of the vertical projects and program level issues that require immediate actions from the Program Management team.

Program Monitoring and Control

- Agree milestone baselines with Project Manager and track progress

- Maintain decisions logs / minutes

- Perform milestone reviews as agreed with the Project Manager to determine status

- Highlight potential slippage of project milestones and assess the overall program impact

- Perform ongoing risk management to assess existing risks and identify new risks

- Provide input into overall program status on milestones, risks, issues and dependencies

- Capture key lessons learned in project planning development, risk and issue management

- Attend the Vertical Project Review Boards to represent the PMO and assess the impact to the overall program of any issues raised during these meetings

- Maintain project register, resource list and their mapping to projects / tasks

- Maintain project accounting for the portfolio of the business unit.

Key Skills and Requirements

The successful candidate will have deep experience programme planning and reporting skills, but have also worked at programme office lead / manager level. A high calibre PMO who is
tenacious, resilient, resourceful, has gravitas, and is comfortable working in a matrix organisation.

* 8 years + experience in a PMO Manager / Lead role with excellent suite of PMO skills
* Deep project planning & monitoring experience of 50+project programme plans (using
MSProject)
* Excellent communicator with exceptional stakeholder management skills at all level
* Degree qualified (engineering / accounting degree would be advantageous)
* Trained in formal Project Management qualifications (APM, PMI, PMBOK etc)

FILLED (ref # DM4150) Partners Manager

Partners Manager
PERMANENT, London Based
Salary: £100,000 OTE

Role Summary

Our client is a Global Business Process Management Software company which helps clients optimise high-volume, transaction-based processes. Their solutions drive productivity, improve efficiency and enhance customer service and quality. They serve over 400 clients in 45 countries and their clients include top financial institutions, utilities, telcos and communications companies.

They are looking for a Partners Manager to develop and nurture relationships with third party partner organisations - primarily Consultants (big four + other niche providers) and technology companies (CSC, Percana, Corticon etc) but also other organisations that can deliver qualified leads and introductions.

Details

This role includes the following activities:

* Development and ownership of list of target organisations (in conjunction with Head of Business Development) with contact database, understanding of their market positioning and modus operandi, and relationship development plans against each one

* Identify and develop new sector specific partners as part of our entry strategy into new business sectors eg Financial Services, Utilities, Telco etc

* Work with marketing to develop specific events and initiatives targeted at this community

* Ensure that our offering and value proposition is fully understood by all relevant personnel in the target community

* Create stream of well qualified leads originating from Partners with appropriate level of contact, for prosecution by the sales team. Continue to work with the sales team as the opportunity progresses as key liaison with the partner

* Be accountable for delivery of an annual revenue figure for business that has been sourced primarily as a result of a third party introduction or interaction

* Undertake other specific projects related to the partner, marketing or sales community as directed by the Head of Business Development

Key skills and Requirements

* Knowledge of the Financial Services Industry
* Need to understand and be able to practice the concepts of solution selling
* Experience of Business Process Management (or similar) solutions would be desirable

Logistics:

Location: London

Salary: OTE 100k

Start Date: ASAP

FILLED (ref # DM4149) New Business Sales Person

New Business Sales - Capital Markets
Permanent, London Based,
Salary: £170,000 OTE

Role Summary

Our client is a Global Business Process Management Software company which optimises high-volume, transaction-based processes. Their solutions drive productivity, improve efficiency and enhance customer service and quality. They serve over 400 clients in 45 countries and their clients include top financial institutions, utilities, telcos and communications companies.

They are looking for a New Business Sales person to deliver against sales targets for the European Capital Markets sector. This will primarily comprise Investment Banks and Investment Management organisations

Details

This role includes the following activities:

* Development and ownership (in conjunction with Head of Business Development) of list of target organisations with contact database and development plans against each one

* Work with marketing to develop specific events and initiatives targeted at this community

* Work with solutions to develop offerings and value propositions for the target community. This should include the development of appropriate collateral to aid the sales process (presentations, demonstration, business case etc)

* Report as required on leads and opportunities for the sector and participate and prepare relevant materials for regular business reviews including qualification reviews

* Create stream of well qualified leads for the sector and own the process of taking the campaign through to closure

* Be accountable for delivery of an annual revenue target for the defined sector

* Work with Account Management to ensure the seamless hand over of new business to that function

* Undertake other specific projects related to the partner, marketing or sales community as directed by the Head of Business Development

Key skills and Requirements

* Knowledge of the Capital Markets Industry
* Solution Selling (in practice as well as theory)
* Experience of selling application software (or consultancy/outsourcing)

Logistics:

Location: London

Salary: OTE £170k

Start Date: Immediate

FILLED (ref # DM4148) IT Systems Review - Stoke

IT Systems Review - Interim, 4 - 6 Weeks, Based in Stoke

Role Summary

Our client is a design led manufacturer, wholesaler and retailer, selling through their own shops, online and wholesale (primarily UK).

The company's factory and Warehouse are in Stoke where they have a factory shop and a visitor centre and the other shops are in Edinburgh, Fulham and Marylebone.

They have a 3-year plan to grow sales by 50% to £20m, with growth in all three revenue streams but with emphasis on online.

They are looking for a consultant to review their IT systems and make recommendations for improvements to meet their growth.

The main systems used by the company are:

Microsoft Office (Exchange server) for email and general office applications

Apple Macs for product development

Microsoft Dynamics for EPOS (implemented 2010)

Lakeview for accounting and stock management

Qlikview for commercial reporting and analysis (implemented 2011)

Venda proprietary website and back office (implemented 2009)

Microsoft Access for production management (rudimentary)

Some of these systems are working effectively (EPOS and Website) so the changes required may be limited in these areas but an understanding of the overall system performance is required.

Details

They require a consultant who can:


* Review the current systems and processes of the business.

* Assess the future network, hardware and software requirements of the business particularly whether the software can deliver or whether alternative suppliers are required.

* Make recommendations for a strategic roadmap of systems development to match the business plan with documentation of the "as is" and "to-be" architecture and a roadmap of the route from one to the other, recognising certain given assumptions/milestones in the business plan.

* This should recognise the needs for constantly improving customer service and responsiveness to sales trends, improved product development speed and greater manufacturing and logistics productivity and agility.

* Review the company's telecoms capabilities and make recommendations on future developments.

Key skills and Requirements

* A consultant with a good understanding of IT systems and business processes, particularly in the manufacturing area.

* Someone with a manufacturing production IT background who can review the sales forecasting and production planning processes and systems and suggest improvements.

* A consultant who will fit in with a smaller business and who has practical experience of IT systems in similar sized organisations.

Generating B2B Leads Workshop - Free

Invitation!

One of the biggest challenges facing ambitious independent professionals and SMEs in the current economic climate is creating leads for their services in a sustainable manner. In this free workshop, Graham Kennedy of Alexoria will outline the 3 key pre-requisites to be able to generate B2B leads effectively and present a proven, cost effective system that generates leads in a systematic and sustainable way.

Date: 30th March

Time: 6pm to 8pm

Location: The Cheshire Cheese, 5 Little Essex Street, London, WC2R 3LD

Map: http://thecheshirecheese.tripod.com/id8.html

Space at the venue limits numbers to 25-30, so places will be allocated on a strictly first come, first served basis. To reserve your place, RSVP to selina.porter@b2e-resourcing.co.uk .

Food and drink will be available at the venue to make this an enjoyable and convivial evening, with lots of networking opportunities.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Further Information

What others say about this presentation:

* 'Graham is an engaging speaker who brings a fresh and insightful perspective on topics that matter to business leaders.' Karsten Alva-Jorgensen, Director, Novo Altum and former Partner, Accenture

* 'I attended Graham's "Effective Lead Generation for Software and Professional Services SMEs" presentation and found his presentation excellent for anyone who sells products and services. He presents a insightful, systematic and practical way to sell.' Michelle Cheng, Brilliance Coaching

As a result of using this system, Alexoria is now in a position where it can balance demand for its services with the ability of its supply chain to deliver.

Graham Kennedy is the founding Director of Alexoria. Alexoria helps enterprise solutions, software, and services businesses (especially SMEs) win more business from the UK Public Sector. Prior to founding Alexoria, Graham worked for Andersen Consulting (now Accenture), leading major IT enabled change programmes, and then for A.T. Kearney, where he led the team that helped position EDS for its $1bn contract extension with DWP. Graham is also the founder and Chair of Intellect's Innovation Den, which brings together senior personnel from UK government organisations, software and IT services companies and SMEs with the aim of enhancing innovation in the UK public sector.

FILLED (ref # DM4147) Programme/Change Manager - Financial services

Programme/Change Manager for Financial Services Interim, 6 months, Hong Kong Based Good Rate, Immediate start ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Role Summary

Our client is a Global Bank looking for a Programme/Change Manager to transfer wealth processes into a Shared Service Centre. The Processes are based in Hong Kong where this role will be located and the Shared Service Centre is in London.

The Programme Manager/Change Manager will be representing the UK team on site in Hong Kong

This senior role is intended to ensure that the multiple initiatives within the relevant department are co-ordinated, tightly managed, and deliver to schedule and budget.

The role is also intended to facilitate communication between the Asia Change Team and operations and the Central Change team in London managing delivery across the multiple workstreams

Details

The consultant is required to:

· Manage the Asia Change Team ensuring that they deliver their
objectives of supporting the London Department central change team as subject matter experts, as well as delivering specific Asia based change initiatives as required

· Manage the Strategic Implementation in Asia, ensuring the strategy
is clear and agreed across the local management team and Stakeholders and that it is implemented to schedule and budget

· Ensure all change activity within Asia is managed as a coordinated
Programme of work, and develop and maintain the appropriate control environment to support the projects and workstreams within it; including ensuring that all benefits are clearly identified, tracked and realised in line with the Programme plan

· Create awareness and manage the multiple inter-dependencies
that exist between department and other workstreams within the Securities and Wealth Programme, as well as other strategic business change programmes across the Asia region that will have an impact

· Identify and engage all key stakeholders, and ensure their
close alignment with the goals and timescales of the overall Programme of delivery

· Manage the programme budget, ensure that costs are controlled,
tracked and accurate effort and expenditure figures are provided to the PMO and Finance teams;

· Ensure compliance with all relevant internal instructions and
external regulatory requirements, including the management of operational risk and adherence to the Group's standards of ethical behaviour

Key skills and Requirements

The following key skills are required:

* A Senior Programme/Change Manager with 10 + years of experience
* IT transformation experience in Financial Services/Securities (experience in Instrument Management and Pricing and wealth processes would be an advantage)
* Experience in delivering in a Multi Workstream, complex, cross organisational / geographical business change in Financial services.