FILLED: Client Services Project Manager, Financial Services,70-80K + Bonus, City of London

Client Services Project Manager,
Financial Services Permanent,
70-80K + Bonus,
City of London
Application Deadline: Monday 3rd March 12 pm


Summary
Our client is a leading supplier of employee benefits software solutions with an  enviable and growing list of blue chip clients in the Financial Services sector.

They require a client services project manager to take responsibility for the relationship of one of their key client accounts, managing expectations, service levels, and the internal delivery of all implementation projects to agreed budget, quality and timescales.

The successful candidate should be able to demonstrate an expert level of competence in and a passion for successful application software delivery projects and track  record of achieving client satisfaction.

Role and Responsibilities:

Reporting directly to the Head of Client Services, the client services project manager will be responsible for the following:

• Client Relationship Management - Full responsibility for selected client relationships: External reporting on client projects, managing client expectations, managing change requests, identifying new opportunities, developing client relationships.
• Project Management - Responsible for all aspects of project management for application solutions delivered to the client (e.g. scoping, requirements, financials, risks  / issue / dependency management, progress reporting, stakeholder management).
• Internal Stakeholder Management - managing internal stakeholders to ensure appropriate resourcing for client projects, ensuring effective resource utilisation, internal project reporting to senior management.
• Leadership and Management - acting as a manager and mentor to business analysts assigned to client projects. Managing the team against the plan, and monitoring individual analyst performance against career development objectives.

Experience, Skills and Qualifications Required

• Project Management skills - 5 years + full lifecycle project management experience, preferably with PM qualifications (e.g. Prince 2, Agile), comfortable instilling  appropriate PM methodology for effective project delivery.
• Configurable Application Software experience - Experienced in delivering highly configurable application solutions in a software or consulting solutions environment to clients.  Experience of delivering complex rules-based processing solutions would be advantageous.
• Client facing experience - Demonstrable experience of managing client expectations in line with contractually agreed scope, demonstrating relationship management skills and robust change control disciplines.
• Degree qualified, with either a top tier management consulting or blue chip industry background.
• Experience of working in insurance or financial services would be advantageous.
  

 

 

FILLED: Business Analyst - Financial Services City Based, £45,000 to £55,000 plus Bonus Immediate start

PERMANENT Business Analyst
Financial Services City Based, 
£45,000 to £55,000 plus Bonus
Immediate start
Application Deadline: 5 pm Tuesday 4th March



Role Summary

Our client is a leading supplier of Employee Benefits Software Solutions with an  enviable and growing list of Blue Chip clients in the Financial Services Sector.

They require a Business Analyst to gather Requirements and support the Project Manager in Implementations for new Clients.

Reporting to the Project Manager the Business Analyst will be responsible for:

* Gathering Business and System Requirements

* Mapping the Requirements onto the platform capability and providing gap analysis

* Assisting with the System functionality and delivery

* Coordinating and reporting on team activities to ensure client deliveries are managed

* Updating internal and external stakeholders on progress and milestones.

Key skills and Requirements

Mandatory

* Highly structured and methodical Business Analyst with at least 4 years experience working on complex IT led Programmes and initiative

* Degree Qualified, with either a Tier 1 Consulting or Blue Chip background

* Experienced in defining business requirements for highly customised software applications (BA experience with rules-based software solutions would be advantageous

Desirable

* Financial Services Experience

* BPR/PM qualifications.

Interested?

If this role is of interest to you, please send a recent CV to roles@b2e-resourcing.co.uk, stating:

* your current salary

* your availability

* your specific relevant experience

FILLED ERP Programme Manager (ref TM6048) - Manafacturing

Programme Manager for ERP Programme

Interim
12 + months
London Based

£ good
Mid March Start
Applications for this role close on Friday 21 February at 12:00 noon

Role Summary

Our client is a large, international industrial/manufacturing company with 6 factories in Europe.  Over recent years they have made a series of acquisitions and their revenues now exceed £10Bn.

After a number of years of deliberation they have now launched a project to implement a single ERP solutions across all their sites in EMEA.  The package has been selected and they have appointed a Systems Integration (SI) partner.

They are looking for a very experienced Programme Manager to guide the project, to act for the Board Members on a day to day basis to ensure the project stays on track and the SI Partnership is effective.

Details
The business is under some pressure to implement a unified ERP across its sites. 

There are currently over 19 core IT applications in use and a significant number of minor systems too.  This project will also force the resolution of a number of post merger integration challenges that exist.

Microsoft's Accepta Software Solutions has been chosen as the ERP platform.  A well known SI has also been appointed.

The company operates in a number of countries and tensions exist because of the cultural differences as well as the acquired company differences.  This will be a complex project with a need for a Programme Manager experienced in similar situations.

This is expected to be a 3 years project.


Key skills and Requirements

* Success leadership of ERP implementations (at least 3) within large, complex, multinational companies (preferably manufacturing)
* Experience of managing the client side of a SI relationship
* A track record of Board Level Stakeholder Management

Interested?
If this role is of interest to you and you are based in the UK, please send me a recent CV by return email, stating:

* your target daily rate for the role
* your availability
* your specific relevant experience

Tony.McNeill@b2e-resourcing.co.uk

FILLED Business Analyst (ref DM4314) - Retail

Business Analyst - Retail Sector
Permanent
Watford Based
Up to £55,000 plus 20% bonus, plus Car allowance and benefits package
Immediate start

Application Deadline:    Wednesday 26th February.  Cv's received after this date may be considered but will not be in the initial assessment

Role Summary
Our client is a fast growing Retail Business with a team of Business Analysts working on Projects to do with legacy systems, new CRM, and website development as part of the ongoing growth of the Business.

They are looking for a Permanent Business Analyst to provide high quality Business Process Analysis in support of these Programmes or for discrete pieces of Ad Hoc  Analysis

Details

The activities to be undertaken by the Business Analyst include:

* Delivering the business strategic goals through the successful design an implementation of change programmes.
* Ensuring that the business requirements for changes initiatives are fully investigated and documented and that any solutions are specified in-line with business expectations
* Using structured methodologies to produce comprehensive and accurate business requirements

* Analysing  operating procedures, work flow improvement and organizational changes

* Performing gap analysis to proposed solutions and assessing the impact of changes on systems, interfaces, processes and people

* Providing guidance and advice to other delivery teams (e.g. technical development, testing teams, training) ensuring that the business requirements have been interpreted correctly.

* Engaging effectively with business throughout implementation of change and benefit realisation and ensuring a smooth hand over of change initiatives

Key Skills and Requirements

* Broad experience of Business Analysis ideally gained in a Consultancy Firm or within a Retail Business

* Experience of Requirements  Gathering, Structured Business Analysis Tools and Techniques, Benefits Realisation and Change Management.
* Exposure to analysis in retail functions or experience of working in a retail environment

 

FILLED Retail Banking Consultant (ref DM4313)

Retail Banking Consultants

Permanent,

London Based,

£30k-£55k plus bonus and benefits

Deadline for Applications - Tuesday 25th Feb.  Applications after this time may be considered but will be part of the initial submission.

Role Summary

Our client is a globally recognised retail bank and financial services organisation.

They deliver business change and innovation across their organisation, processes  and systems primarily through an internal business consulting division.

Due to continued growth of the business and demand for their services this business consulting division is looking to further expand its team of over 100 internal consultants with a number of UK based business consultants & project managers.

They are specifically looking to recruit candidates at consultant and junior manager level with a top tier management consulting background, solid experience in core  retail / corporate / business banking (not investment banking) with particular emphasis on BPR and Change.

For the right candidates this role offers an opportunity to develop their career  by deploying their consulting skills within an enviable financial services organisation on a London-based role.

Details
Consultants typically work in small teams comprising one or two consultants, a senior manager or director.

The projects undertaken are varied in nature ranging from short-term projects to  address process deficiencies to wholesale definition and delivery of new process and operating models to support new product and business launches.

Acting as a liaison with business and client teams you will be expected to work with all functional areas to understand their business needs.  This is a business-facing role involving close contact with all levels of seniority from director to front  line staff.

Key skills and Requirements

To be considered for these roles you must have the following skills / experience:
 

* 2+ years experience at a 'Big Five' management consultancy with a well developed suite of consulting, project management, influencing and stakeholder management skills
* Full Lifecycle UK Retail Banking experience (can also include corporate/ business banking but investment banking is not relevant)
* Emerging domain expertise in one or more retail banking products or functions (e.g. Mortgages, credit cards, Internet banking, accounts, multi-channel contact centres, loans, etc.)

Interested?

If this role is of interest to you and you are based in the UK, please send me a recent CV by return email roles@b2e-resourcing.co.uk.  

FILLED - Project Manager, Works Order Mgt System (DB6172)

Interim Project Manager
Works Order Management System Implementation
9 months +
M25/M11 Corridor

ASAP Start
up to £600 pd

Application Deadline: Thursday 13th February 12 pm.

Summary

Our client, providing maintenance services within the construction sector, is implementing an integrated works order management system to efficiently handle, schedule, allocate and handle commercial aspects of all orders for the sites it maintains.


The solution has been rolled out to parts of the organisation, but its functionality has not been fully utilised, due to a combination of systems instability, user, infrastructure and 3rd party supplier issues.


They immediately require a business-focused IT project manager with hands-on experience of delivering bespoke software solutions in small-to-medium sized companies and excellent supplier management skills to turnaround the project and complete the implementation.

Role and Responsibilities:

Reporting directly to the Project Business owner and Client CTO, this wide-ranging role will include the following:

* Continued development of the detailed integrated project schedule to ensure that all milestones, tasks and allocations are assigned, scheduled and understood
* Stakeholder and project progress reporting (budgets, plans, risks, issues, dependencies, action logs, etc)
* Preparation of roll out plans for the solution (both enhancements to existing sites and new rollouts)
* Developing a strong technical appreciation for the components of the system (e.g. interfaces, system, platform, data flow, handheld units)

* Preparation of user requirement documents to be issued to internal / external IT solutions suppliers where new or changed user requirements are identified
* Close liaison with main software suppliers to ensure that solutions are properly documented, correct development approach followed, deadlines met
* Planning and co-ordination of UAT with business and supplier resources
* Planning of all training, communication and change management activities required during the implementations to ensure engagement and adoption
* Monitor current implementations to assess process compliance and systems effectiveness and capture fault reporting, working closely with business and support teams to identify remedial actions
* Define appropriate support requirements and procedures for the solution (support to be provided by the client)

Key Skills and Requirements

Essential 
* IT Solutions delivery within small / medium sized companies - structured, methodical project manager with specific experience of implementing bespoke software solutions in small or medium sized corporate environments

* Project Turnaround / Rescue / Recovery experience - proven experience in turning around or recovering projects in difficult circumstances

* 3rd party Supplier Management / Relationship Management  - demonstrable experience of managing 3rd party suppliers as a core element of project delivery, with strong stakeholder management skills

 

Advantageous
Construction sector experience.
 
 

FILLED - Learning & Development Consultant (DM4312)

Learning & Development Consultant
Interim, 3 months +
Canary Wharf Based
Up to £400 per day
Immediate start

Application Deadline: 5 pm Wednesday 12th February.

Role Summary

Our sister company, B2E Consulting, immediately requires an interim Learning & Development consultant to design and develop new learning materials (both classroom and e-learning) for a newly formed regulatory enforcement division at one of their Financial Services clients.

Details
This role will work in partnership with the client's central Learning & Development team and subject matter experts within in the division to produce new learning material using multiple methodologies. Key activities will involve:

* Assisting where required to develop initial analysis of learning requirements into specific learning objectives

* Designing and developing comprehensive facilitator notes, handouts and supporting materials for new classroom based training

* Storyboard, design and develop new eLearning modules

* Producing supporting documentation, guides etc. to support the launch of a new  curricula for the division.

Key Skills and Requirements

Mandatory

* Experienced in developing exceptional facilitated learning including comprehensive trainer notes and supporting materials (Experience in Financial Services would be highly advantageous)

* Experienced in rapid development of e-Learning modules (using tools such as Articulate or Storyline)

* Hands-on training analysis, design and development skills

Desirable

* Good exposure to, and understanding of, regulated environments

 

 

FILLED: Finance Managers, 3 months +, London, ASAP Start, Market rate

Interim Finance Managers

3 months +,
London,
ASAP Start,
Market rate


Application Deadline:  Wednesday 5th February 12 pm.  Please specify which role you are applying for.
 
Summary
 
Our client is a provider of outsourcing services for the professional services sector.


They have 2 interim requirements for a commercial finance manager and an interim finance project manager.
 
Role 1 Interim Commercial Finance Manager - this internal role involves providing line management support and financial advice to the firm's fee-earning practice groups around commercial finance (e.g. pricing, budgeting, working capital management and forecasting processes and procedures).


Role 2 Interim Finance Project Manager - this client-facing role involves managing a project to merge two finance functions.



 
Key Skills and Requirements




* Accounting qualification

* For role 1 = 10 years + commercial finance experience

* For role 2 = 10 years + finance transformation project management experience

* Immediately available.

Interested?

If this role is of interest to you and you are able to work in the UK, please send me a recent CV to david.bowen@b2e-resourcing.co.uk stating:

* your target daily rate for the role

* your availability

* your specific relevant experience, as outlined in [Key Skills and Requirements above