INTERIM Agile Consultant - Salesforce Programme (ref SP6004)

Agile Consultant for Salesforce Programme,

Interim, 3 months initially,

Financial Services,

Competitive Rates,

Canary Wharf, Immediate start

CV Submission Deadline: midday Friday 21st June

 

Role Summary 

Our Client is a Financial Services Organisation undergoing a business wide transformation.m  One of their programmes is focusing on delivering integrated multi-channel contact centres, underpinned by Salesforce. They are looking for an Agile expert to support the team to implement an agile culture and best practices into the programme.

Details 

The Agile Consultant will: 

* implement agile best practices on the work undertaken by BAs

* provide advice and guidance to others SMEs during the definition and design phases of the programme to create a best in class case management functionality for the  contact centres

* engage with the rest of the programme to ensure the defined operating model is  implemented effectively 

This will involve: 

* running workshops

* writing use cases.

Key skills and Requirements

 Essential

* Extensive hands-on Agile development SME

* Experience in design and build of multi-channel contact centres or case management in Salesforce
* Strong business focus with skills in use case and running workshops

 Desirable 

* Financial Services sector exposure

* Consultancy experience

Interested? 

If this role is of interest to you and you are based in the UK, please send a recent CV to roles@b2e-resourcing.co.uk, stating: 

* your target daily rate for the role

* your availability

* your specific relevant experience, as outlined in [Key Skills and Requirements] above

INTERIM Programme Support Consultant (ref DM4266)

Programme Support Consultant
Interim, 3 months initially,
Financial Services
Upto £550/day,
Canary Wharf,

Immediate Start.

 

CV Submission Deadline:  midday Wednesday 19th June

Role Summary

Our Client is a Financial Services Organisation undergoing a business wide transformation.  They use Business Relationship Managers as the interface between their IS Programme teams and the business.  They are looking for a Programme Support Consultant to work closely with the Relationship Managers to provide Account Plans and Reporting and Stakeholder management at this interface between the IT Programme and the Business.

Details 

The Programme Support Consultant will help to provide a full support function covering:-

 * Creation and maintenance of Account plans on new Programme ideas, existing Projects and Change Requests for particular business areas.

* Ensuring content is correct, up-to-date relevant and coordinated to give a single optimised view of activity.

* Liaison with virtual Programme teams to ensure their service is optimised and accessible to management

* Assisting in the facilitation of  Regular meetings with Relationship Managers and the business to maintain a single view of activities.

 In addition, the Programme Support Consultant may be asked to act in the role of  Relationship Manager with smaller business domains as directed.

The Programme Support Consultant may also be tasked with assisting  to deliver smaller business initiatives.

Key skills and Requirements

* At least five years experience in Project Management Office/Support roles with  an in depth familiarity with PMO tools and techniques and dashboard style reporting.

* Full project lifecycle experience  in a structured environment within large, complex system transformation Programmes

* Experience of Relationship/Account manager roles preferably within Financial Services/ Regulatory Organisations.

Interested? 

If this role is of interest to you, please send a recent CV to david.meggitt@b2e-resourcing.co.uk,

stating: 

* your target daily rate for the role

* your availability
* your specific relevant experience, as outlined in [Key Skills and Requirements] above

INTERIM Organisation Set Up Project Manager (ref DM4265)

Organisation Set Up Project Manager

Financial Services - London

Interim, 6 months with likely extension to Sept14,

Competitive Rate, 

Canary Wharf,

Immediate Start

 

CV Submission Deadline: 6pm Wednesday 12th June 

Role Summary

 Our Client is a Financial Services Regulator undergoing a merger/transformation.  As a result of these activities they are looking to provide a regulatory framework with greater consumer protection than that currently provided.

They have an immediate requirement for a Project Manager with experience of implementing Target Operating Models to support the set up of new Regulatory Divisions.

Details

This role will report to the Target Operating Model Manager and the Operational Delivery PM.  It will support them in the implementation of New Business Departments, providing all aspects of supervisory and reporting activity for the new regime.

 This will include support with:

* Definition of Supervisory Activities

* Definition of the new organisation and roles

* Detailed Processes, procedures and training.

* Change Management

* Direction in working with other departments/functions in the  Organisation

* Recruitment including vetting interviews etc.

* Delivery of all specific staff preparatory activities

* Provision of advice to inform or assure deliverables by other workstreams

Key skills and Requirements

Mandatory 

* Full life cycle experience in setting up new organisations/departments from Target Operating      Model to implementation

* Project Management Skills with well rounded ability to work with demanding stakeholders and 3rd Party Supplier Relationships

* Experience in facilitating the Change Management aspects of the transition and mobilization of a newly set up department, creating an energised atmosphere in which people will be able to deliver quickly

 Desirable

* Financial Services/ Regulatory experience is desirable  

Interested?

If this role is of interest to you, please send a recent CV to david.meggitt@b2e-resourcing.co.uk,

stating: 

* your target daily rate for the role

* your availability

* your specific relevant experience, as outlined in [Key Skills and Requirements] above

INTERIM Solution Testing Business Analyst (ref DM4264)

Solution Testing Business Analyst
Interim, 4 months,

up to £500, 

Canary Wharf,

Immediate Start

 

CV Submission Deadline:  5pm Tuesday 11th June

Role Summary

Our Client is a Financial Services Organisation.  They are looking for a Business Analyst with strong testing skills to work on the Solution Testing phase of a bespoke application.

The Business Analyst will have exposure to AGILE Methodology in systems development.

Details

Working autonomously as a representative within a 3rd party systems integration team, this role involves the following activities:

* Acting as a hybrid BA/Tester solution for the testing phases including:
  -  Creation of test scenarios and requirements traceability
  -  Execution of test scripts
  -  Management of UAT with inexperienced business users
  -  Provide test completion documentation 

* Adopting an AGILE approach within the system integration development team as the Product Owner

* Producing project/workstream/activity plans that incorporate BA and other dependent tasks, constraints and resources.

* Gathering and documenting business requirements and translating these into functional and non-functional specifications.

* Advocating and using business process modelling throughout the project lifecycle.

* Working with onshore and offshore third party suppliers.

Key skills and Requirements

Mandatory

 * Technically orientated Business Analyst with specific expertise in systems testing  phases (e.g. test scenarios, test scripts, UAT supervision, test  completion)

* Experience in AGILE / Scrum methods as a product owner on systems development projects

* Full lifecycle BA experience in large & complex systems projects involving 3rd party suppliers and/or consultancies.

Desirable 

* Experience of Oracle Apex, SQL/VBA

* Understanding of European Regulations

Interested?

 If this role is of interest to you, please send a recent CV to david.meggitt@b2e-resourcing.co.uk

stating:

 * your target daily rate for the role

* your availability
* your specific relevant experience, as outlined in [Key Skills and Requirements] above

 

INTERIM Systems Support Operating Model Analyst (ref DM4263)

Systems Support Operating Model Analyst
Interim, 3 months initially,
Canary Wharf,
Up to £500,  Immediate Start

CV Submission deadline:  2pm Wednesday 5th June 

Role Summary 

Our Client is a Financial Services Organisation which is introducing new software to manage interactions with their clients. 

As part of the integration of the software they are looking for a Business Analyst to help them with a revised Systems Support Operating Model.  This will require understanding the existing Support Model and assessing how it should be changed to manage the new situation.

There are a number of different users within the business which have different requirements that the Business Analyst will have to pull together.

Details

* To define the operating model for the Support Centre including:

    -  IS Systems support operating model
    -  Business Systems support operating model 

* To define the Operational Support Processes and KPI's

*  To define the Roles and Responsibilities and Resource Profiles

*  Working with the different divisions in the organisation to define the approach and timescales for implementation

*  To engage with the rest of the programme to ensure the operating model is operationalized      effectively

Key skills and Requirements 

* A strong IT and Business Analyst with experience of developing operating models

* Experience of IS Systems support  with ITIL v3 qualification

* Exposure to Software as a Solution (ideally using Salesforce)

Interested?

If this role is of interest to you, please send a recent CV to david.meggitt@b2e-resourcing.co.uk,

stating: 

* your target daily rate for the role

* your availability

* your specific relevant experience, as outlined in [Key Skills and Requirements] above