Monday, February 16, 2015

FILLED: Senior Business Analyst, 3 months +, South East England, Up to £450 per day, Immediate Start (PH-1023-TB)

Senior Business Analyst, Service Intelligence Programme (PH-1023-TB)
3 months +
South East England
Up to £450 per day
Immediate Start

Our client, a leading multi-channel broadcast media company, immediately requires a Senior Business Analyst to work on their Service Intelligence Programme.

Role Purpose

Reporting directly to the Project Manager and the Head of Business Analysis you will be accountable for delivering the business analysis for the Service Intelligence Programme.  

The objective of the Service Intelligence Programme is make intelligent decisions to drive next best action, information or process with which to engage the customer in whichever channel they desire.

Key Accountabilities:

  • Takes full responsibility for the Business Analysis
  • Determines the appropriate analysis approach
  • Engages with senior stakeholders in multiple business areas to scope business needs
  • Acts as a conduit between key business stakeholders and technology
  • Accountable for the elicitation and analysis of complex high level and detailed requirements.
  • Producing requirements documentation to a high standard that meet stakeholder needs, using requirements modelling techniques as appropriate.
  • Managing the requirements throughout the project lifecycle; ensuring effective scope control and ensuring solution compliance to requirements is traceable through to implementation.
  • Evaluation of proposed business and technology solutions to ensure that they met the business requirements
  • Working with business readiness teams to ensure smooth transition of new products / services into operation
Knowledge, Experience and Skills

Mandatory:

  • Proven record of delivering business analysis within the Mobile / Telco environment (preferably on B2C projects)
  • Multiple full lifecycle project experiences; from start up to implementation (5+ years BA experience minimum)
  • Experienced in delivering business analysis within large and complex programmes with multiple programme stakeholders (permanent / contract / vendor / Systems Integrators)
  • Effective at working autonomously and comfortable operating in fast paced release orientated working environments
Desirable

  • Business analysis qualifications (e.g. ISEB Business Analysis Diploma, IIBA Certified Business Analysis Professional (CBAP), IIBA Certificate of Competency in Business Analysis (CCBA) or equivalent).

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