PJ-6254; INTERIM: Technical Delivery Lead, Customer Journeys, Approx £550 per day, M3 Corridor, IMMEDIATE start
PJ-6254; INTERIM: Technical Delivery Lead, Customer Journeys, Approx £550 per day, M3 Corridor, IMMEDIATE start
Overview:
Our client immediately requires an experienced Technical Delivery
Manager to work their Customer Journeys Programme. The objective of this
programme is to improve their customers' ability to self-service, across
multiple channels.
For this particular role the Technical Delivery
Manager needs to demonstrate a specific technical grounding in system and
software integrations in large / complex corporate environments; as well as
ideally having experience of VXML applications, Middleware, and web based type
technologies.
Application Deadline: Friday 27
March 5.00 p.m. GMT. Applications are still welcomed after this deadline,
and may be subsequently considered for this or other suitable roles.
The Technical Delivery Manager works directly for the Programme
Manager but also has a line reporting to the Cross-Programme Lead. The primary
accountability for the TDM is to ensure that all project technical deliverables
arrive within agreed scope, quality, timelines and cost parameters.
Desired Skills &
Experience:
Experience
- Experience of VXML applications, Middleware, and web based type technologies
- 5 years + full project lifecycle experience operating as a Technical Delivery Manager on large and complex technology programmes using SDLC methodologies
- Specific expertise in large and complex system and software migrations / integrations
- Demonstrable System Integration / Technical Project Management experience across a number of IT projects in a blended team environment (i.e. Top Tier SI, contract, perm, vendor, cross-business functions)
- Willing and able to review architecture diagrams
identifying dependencies as well as reviewing low level component designs with
individual teams.
Delivery Management
- The TDM will also need to work with a number delivery teams to ensure that the proposed solutions can be delivered and supported identifying mechanisms that will need to be extended to cover new functional areas.
- The TDM will need to
work closely with the following people/teams as a minimum: Business Analysis,
Architecture, Solution Design, Infrastructure, Voice, Network Engineering,
Digital, 3rd Party Suppliers, Technology teams (OSS, BSS, Middleware &
Data), Programme/Project Management, Test, Service Transition, and Business
Readiness.
Working
Environment
- Track record of operating effectively in a matrixed, fast moving, dynamic, challenging, release-orientated project environment.
Apply here: https://b2er.recruiterbox.com/jobs/fk0hhbv