FILLED (ref DM4213) Senior HR Business Analyst

Senior HR Business Analyst,

Interim, 3 months initially, London,
Competitive Rate, w/c 8th Oct

Role Summary

Our client is a Financial Services organization embarking on a major Programme to Transform its HR Function. The organisation is in the midst of a significant re-structuring and is taking the opportunity to re-engineer all aspects of the new HR service.

The changes will impact people, technology and process as the business puts in place a Ulrich Model based HR service using an ERP/end-to-end Customised Off The Shelf (COTS) technology solution. This is a significant programme of change and will involve a mixed client and consultancy team.

The client is looking to add a number of consultants to the team. The focus of this alert is an HR Senior Business Analyst.

Key skills and Requirements

Mandatory

* HR domain experience
* Led the design of a HR Target Operating Model in at least two clients
* Strong process consulting skills
* Familiar with Ulrich's HR operating model
* Board level credibility
* Experience of TOM development that is leveraged through a COTS-based solution
* Business Case development
* Strong facilitation skills
* Strong team player

Desirable

* Exposure to Financial Services and/or regulatory environments
* Coaching/mentoring skills - able to bring the client along and conscious of skills transfer

FILLED (ref DM4214) HR Transformation Programme Manager

HR Transformation Programme Manager,

Interim, 3 months initially, London,
Competitive Rate, w/c 8th Oct

Role Summary

Our client is a Financial Services organization embarking on a major Programme to Transform its HR Function. The organisation is in the midst of a significant re-structuring and is taking the opportunity to re-engineer all aspects of the new HR service.

The changes will impact people, technology and process as the business puts in place a Ulrich Model based HR service using an ERP/end-to-end Customised Off The Shelf (COTS) technology solution. This is a significant programme of change and will involve a mixed client and consultancy team.

The client is looking to add a number of consultants to the team. The focus of this alert is an HR Transformation Programme Manager.

Key skills and Requirements

Mandatory

* HR domain experience
* Led at least one HR Change/Transformation Programmes
* Board level credibility
* Experience of leading HR Transformation underpinned by an ERP/end-to-end COTS-based solution
* Managed a mix of client and consulting staff
* Adaptable and able to work within different PM methodologies/frameworks
* Business Case development
* Strong team leadership skills

Desirable

* Exposure to Financial Services and/or regulatory environments
* Overseen Target Operating Model(TOM)/BPR work in HR
* Equally comfortable with technology, process and people change

FILLED (ref # DM4211) Process Improvement Analyst - Legal

Process Improvement Analyst - Legal,
Interim, 3 months, London Based,
£300 per day, Immediate start

Role Summary

Our client is a leading global Legal Firm undergoing significant change to adapt to the ever demanding needs of their clients. They have decided to establish a Legal Support Centre (LSC) and need a Process Improvement Analyst to support the Project Manager and Process Development Manager during the initial 3 months of the project. The successful candidate is likely to have previous process improvement experience within the Legal Industry.

Details

This role includes the following activities:

* Support Project Manager & Process Development Manager in carrying out engagement regarding requirements of a future LSC service.

* Working with LSC representatives to develop 'as-is' process maps for current LSC operation, identifying weaknesses/improvement opportunities, and (working with ITcontacts) identify technology implications to be considered as part of service/supplier selection. This activity would be overseen by the Process Development Manager.

* Support the Process Development Manager in running process workshops to design/validate 'to be' processes, in order to be able to deliver each service (as confirmed with Project Board/key stakeholders) and run an effective and efficient operation, with a particular focus on ensuring data security for our clients.

* Document workshop outputs and co-ordinate revisions to 'to be' process designs and creation of final versions for implementation.

* Co-ordinate the creation/agreement of supporting service levels, performance measurement and reporting.

* Support Project Manager and Process Development Manager in developing recommendations for implementation of changes.

* Develop Change Impact Assessment (CIA) with Project Manager and HR for review and sign off by team/key stakeholders.

Key skills and Requirements

* Process Improvement Experience
* As-Is mapping
* Run Process Improvement Workshops
* Experience within Legal Industry

FILLED CRM Consultant (Financial Services) (ref DM4210)

CRM Consultant (Financial Services),

Global Corporate Banking Event Seminar, Oct 23rd.

Role Summary

Our client is a prestigious Business School in the South which is providing Leadership and Management Development Programmes to a Global Banking Organisation.As part of this Programme they are looking for a consultant to deliver a 2 hour session on Financial Services CRM on the morning of October 23rd.

This will cover the philosophy, design and implementation of CRM Solutions in the Financial Services/Corporate Banking Industry. The ideal candidate will have extensive CRM experience and have been involved in the implementation of several CRM solutions within the Financial Sector.The audience are top Corporate Global Bankers and their organization is looking to use CRM as a tool going forward so this is a great opportunity to showcase skills to a potential client.

There will be a modest fee for this session and the payment of out of pocket expenses.

FILLED (DB6123), BPR Project Manager, Hi-Tech / Telecoms

Interim BPR Project Manager,
Hi-Tech / Telecoms
up to £600 per day,
London, 12 months+,
Late Oct/Early Nov Start
Role Summary

Our global client is a market-leading producer of hi-tech communications & computer products and applications.  They require a hands-on BPR project manager to lead the data & reporting requirements for a new business intelligence solution currently being configured for use across the EMEIA region.

The ideal candidate will have strong business analysis and project management skills, Telco / Hi-Tech experience, and proven ability to work effectively across multiple teams in a fast-paced, matrixed organisation.

Role & Responsibilities:

This role sits within the client's Sales BPR function created to project manage strategic projects across EMEIA and worldwide.  The role involves working autonomously alongside functional, IT and vendor teams within a global, matrixed business environment. The key responsibilities involve:

1. Full Lifecycle Business Analysis - Leading definition of BI data and reporting requirements, facilitating workshops with multiple stakeholders to gain consensus, liaising with the in-house IT team, designing new processes / flows, planning, creating and running test and UAT

2. Project Management - defining project roadmap/ scope/ deliverables/ budget/ resource requirements, managing risks / issues / dependencies, co-ordinating activities across the functional /IT/ vendor teams, communicating status

3. Stakeholder Management - actively managing a functionally and geographically diverse set of stakeholders to ensure consensus and maintain focus

Key Skills and Requirements

The following experience is mandatory:

* Full lifecycle Business Systems Analysis & Project Management experience gained in Hi-Tech or Telecommunications industries

* Top tier Management Consulting or Hi-Tech / Telecoms industry background

* The ability to operate autonomously across multiple teams in a fast-paced, matrixed, and ambiguous working environment

In addition to this, the following would be advantageous:

* Full lifecycle experience of implementing custom-built BI/ reporting solutions
* BPR / Project management qualifications (e.g. Prince2, MSP, PMP, BPM)