FILLED (ref # DM4188) IT Transition Programme Manager

IT Transition Programme Manager
Interim, 15 months, Sussex Based
Competitive Rate, Early Jan Start

Role Summary

Our client is a government body that provides an IT Service to a number of smaller organisations. This arrangement has been in place for the last 7 years but some of the members now wish to take some or all of the services back in house. These intentions, coupled with the need to re-host the Service from April 2013, drive the need for a period of rapid transition.

The client is therefore looking to find a Director Level Consultant with an IT Organisational Change background to be responsible for a controlled and managed transition. This will involve the partial disaggregation of the current arrangements along with a rebalancing of services between the IT Centre and its customers.

This is not a large contract, but some of the IT is complex and the environment is a Political one. The Consultant will need to deal with the Shared service Senior Management Team and the Clients/local transition teams, as well as liaising with other wider Commissioning bodies.

Details

The Shared Service Centre provides the following IT activities to the members :

* IT Strategy/Architecture
* IT Infrastructure
* Shared Desk Top Service
* IT Support

The consultant will be responsible for:

* Reshaping the Operations and the Service Interface.
* Developing the interim Operating Model and delivering a Change Management Plan for the new Service;
* Developing and managing with customers the execution of the Transition Programme Delivery Plan
* Gaining agreement at decision-points for delivery of key milestones
* Ensuring that agreed governance principles are enacted
* Escalating major transition issues to customers and the Management Board
* Developing the new service and hosting options for 2013 including the migration of any functions into the developing model by 2013

Key skills and Requirements

Mandatory

* Strong Commercial awareness in the IT Service field preferably in the Public Sector.
The Consultant should have experience in similar Programmes, building or deconstructing a IT Service Centre
* Proven Change and IT Programme Management experience at Director Level.
* High level Personal Skills demonstrated in "Political" Roles. Able to be challenging, but also retaining a balanced approach.

Desirable

* Experience in the NHS is preferable.