FILLED Senior BA/Project Manager, Sales CRM Project (ref DB6139)

Senior BA / Project Manager, Sales CRM Project

Interim, 12 months +,
Central London
Up to £600 per day,
May start


Role Summary

Our client is a global market-leading producer of prestigious hi-tech communications products and applications.

They require a hybrid project manager / senior business analyst to drive the introduction of a new sales pipeline process (Lead to Order) and supporting CRM system across EMEIA and the global organisation.

Deadline for response: Thursday 18th April 12 pm. Applications received after this deadline will miss the initial submission to the client and may not be reviewed.

Role and Responsibilities

This role sits within the client's Sales BPR function created to project manage strategic projects across EMEIA and worldwide.

The role involves working autonomously alongside multiple teams (e.g. functional SMEs, internal IT and 3rd party suppliers) within a global, matrixed business environment.

The key responsibilities involve:

1.Full Lifecycle Business Analysis

- Leading definition of new requirements, facilitating workshops with multiple stakeholders to gain consensus, liaising with the in-house IT team, designing new processes / flows, planning, creating and running test and UAT

2.Project Management

- defining project roadmap/ scope/ deliverables/ budget/ resource requirements, managing risks / issues / dependencies, co-ordinating activities across the functional /IT/ vendor teams, communicating status

3.Stakeholder Management

- actively managing a functionally and geographically diverse set of stakeholders to ensure consensus and maintain focus

Key skills and Requirements

The following experience is mandatory:

• Full lifecycle hands-on Business Systems Analysis & well-rounded Project Management experience

• Deep knowledge of the sales pipeline process (with particular experience of sales-related ERP solutions or customised CRM systems (e.g. Salesforce, SAP Sales CRM)

• An appreciation of the technical / systems considerations involved in building corporate solutions

• Demonstrable experience of achieving results by operating autonomously across multiple teams in a matrixed and ambiguous corporate environment

In addition to this, the following would be advantageous:

BPR / Project management qualifications (e.g. Prince2, MSP, PMP, BPM, ITIL)