FILLED (ref # DB6083), Sales & Business Development Operations Manager

Sales & Business Development Operations Manager (Interim)
Education Sector, London,
9-12 months, 55K

Role Summary

Our client is recognised as one of the world's leading business schools and a centre of excellence in management education and research.

Its Executive Education department designs and delivers world-class management educational programmes including a portfolio of Open Enrolment Programmes for individuals, and Customised programmes for global client organisations.

Sales & Business Development is the front-end revenue generating department within Executive Education and is comprised of client-facing sales teams and sales support staff focused on both Customised and Open Enrolment programmes.

The Sales and Business Development director requires an interim consultant to act as his 'chief of staff' (the present incumbent will shortly be taking maternity leave), taking responsibilty for the day-to-day operational efficiency of this department and driving improvements required to support a department-wide transformation and expansion agenda.

Application Deadline

Please ensure that your CV is submitted no later than 5 pm on Thursday 17th March to be considered for the first submission to the client.

Role Detail

There is a strong strategy, change management and transformational aspect to the role. Alongside the Director of Sales & Business Development, the consultant will be key to identifying, initiating and driving the development and implementation of operational and strategic changes required to meet the Executive Education Strategic Business Plan.

The individual will also work closely with the Director of Sales & Business Development to ensure the smooth management of the Sales & Business Development department including but not exclusively; budgetary, headcount and financial management in conjunction with the Executive Education Finance team.

The following are the key aspects of the role:

Drive operational efficiency and continuous improvement Ensuring that the department is run efficiently, identifying and driving continuous improvement activities, improving financial processes, representing the departments'
requirements on school-wide initiatives (e.g. CRM).

Improve and manage sales planning & pipeline

Working with the Sales & Business Development Director to allocate leads efficiently across the sales team, and monitor / support throughout the sales lifecycle (tracking sales pipeline, monitoring KPIs, providing resource and material support during bids where required, facilitating win / loss analysis and facilitating learning, devising training requirements for sales teams).

Provide Departmental leadership
Managing overseas sales associates, administering the annual /quarterly revenue and costs budgeting process, supporting headcount planning & recruitment, taking on varied ad-hoc projects within the department.

Line management
Managingand developingthe non-client facing sales support and operational staff, supervising daily tasks and activities, conducting regular appraisal, ensuring that all aspects of personal / career development plans are in place.

Strategy development
Providing input into and co-ordinate the production of the Sales & Business Development Plan.

Key Skills and Requirements

The following knowledge, skills and experience are required:

• Operational management experience within a commercial organisation

• Strong project management, planning and budgeting experience

• Experience in managing, leading and developing a team

• Excellent communication, presentation and influencing skills

• Degree qualified (a top tier consulting background would be advantageous)

Previous experience of operating within a business development / sales function would be an advantage.