PERMANENT: IT Client/Project Manager, London Based, £50,000 to £60,000

IT Client/Project Manager
Permanent, London Based
£50,000 to  £60,000


Role Summary

Our Client is a small but growing supplier of platform software which connects multiple clients in the Criminal Justice arena to improve the education of Offenders.  This is a priority area for investment by Government, from which the business is benefiting, by supplying cloud based data partnerships to enable multiple agencies to work together securely.

They are looking for an IT Project Manager with great client facing skills and extensive experience delivering end to end web-based software solutions to work on one of their main client accounts.

The role is based in London with some travel to client sites.




Role Description


The primary objective of the role is to ensure the smooth and timely deployment of new software releases with a strong focus on client management.

As such, the role has two main components:


1) Client / Relationship Management

* Ascertain what is important to the client, shaping and controlling scope, building momentum around new releases

* Report progress on new releases, manage expectations , change requirements, meet deadlines

* Build effective and sustainable client relationships, establish trust and credibility

* Manage multiple stakeholders


2) Project Management

* Plan, directing and co-ordinating activities to implement projects from initiation to final operational stage

* Determine requirements and translate these into detailed plans and specifications, manage and report on plans and milestones

* Set up and manage IT project budgets from initial estimates through to project completion

* Manage RAIDs from project start-up through the lifecycle of the project

* Oversee the progress of in-house development teams operating to ensure that releases reflect original requirements, timelines, and benefits

* Manage change requests, track benefits

* Set up and deliver software development, deployment, testing and training across multiple locations.


Key skills and Requirements

* Strong project management skills, SDLC experienced, with strong track record of IT Delivery (preferably in web-based solutions)

* Proven experience of developing strong client relationships through effective service delivery (preferably in the Public Sector)

* Methodical and structured, but with the ability to adapt management style to work effectively and deliver in small, less structured environments

Interested?

If this role is of interest to you and you are based in the UK, please send me a recent CV by return email, stating:
* your target reward package
* your availability
* your specific relevant experiencedavid.meggitt@b2e-resourcing.co.uk

FILLED: Business Analyst for Retailer, Watford based, 45 to 55K plus benefits including Car Allowance, 20% Bonus and Pension Contribution, Immediate start

Business Analyst for Retailer
Permanent
Watford Based
£45 to 55K plus benefits including Car Allowance, 20% Bonus and Pension Contribution
Immediate start

Role Summary
Our client is a fast growing Retail Business with around 300 stores within the UK.

They are looking for a Business Analyst, initially to work on their Payment Provider and Complaints project.  The successful candidate will have over 5 years Business Analyst experience and be interested in taking on more Project Management responsibilities.

This is a good opportunity for an ambitious Business Analyst to join a growing business based in Watford.

You will join a small team of business analysts responsible for helping the business articulate it's requirements for IT and organisational change.  The BA team will  contribute to development of change management capability across the business and see that the programmes of change are consistently delivered on time and within budget achieving business objectives

Typical ongoing Projects include developing the Supply Chain, improving Credit and Risk, handling Collections via a Contact Centre, upgrading eCommerce activities and implementing Payment Provider solutions.

Key skills and Requirements

* Significant experience in Business Analysis is essential.

* Any experience of Payment Providers and/or Complaints systems would be beneficial.
* Demonstrable record of successful delivery of tangible business benefits.
* Basic Project planning experience or desire to do some PM work
* Educated to Degree Level from a Top Tier university





Interested?


If this role is of interest to you and you are based in the UK, please send me a recent CV by return email, stating:
* your target reward package
* your availability
* your specific relevant experience

david.meggitt@b2e-resourcing.co.uk

FILLED: Business Based, IT Service Relationship Manager, London Based, Competitive Day Rate or Salary, June/July start

Business Based IT Service Relationship Manager
Interim or Permanent,
London Based
Competitive Day Rate or Salary, 
June/July start


Role Summary

Our Client is a Global Professional Services Organisation.

They are looking for an IT Service Manager to join one of their Business areas, managing the interface with IT Services and Data Centre Services for this part of the organisation.

The role requires close working with the Data Centre Operations Team, IT Service  Delivery, Service Management and global Support teams

This role can be done on either an Interim or a Permanent basis.


Details


The candidate will be responsible for managing the Business Relationship with IT  Service Delivery and Data Centre Services and for continually improving the efficiency and quality of services. It requires the following activities:

* Working with the IT service delivery team and business team to provide end to end IT Services.
* Providing end-to-end service documentation and reporting including SLA-Reporting, Maintenance Plans, Escalation Procedures, Service Improvement Plans
* Analysing demand for services and influencing stakeholders to ensure that the necessary investments are made.
* Understanding available IT services and  promoting Service and Support awareness within the business stakeholder group
* Managing Problems, Major Incidents Root  Cause Analysis and Continuous improvement
* Liaising with Service Management and where appropriate other teams to resolve or escalate faults, problems and issues that have been escalated by team members
* Organizing and conducting regular Service Review Meetings with IT Service Delivery and Business Teams
* Reviewing new project requirements in terms of architecture, technical, support and service design
* Ensuring adequate project support  resource planning


If this role is of interest to you and you are based in the UK please email a copy of your CV to roles@b2e-resourcing.co.uk

FILLED: L&D Programme Manager, Interim, 6 months initially, Canary Wharf Based Competitive Rate, Immediate start

L&D Programme Manager

Interim,
6 months initially,
Canary Wharf Based,
Competitive Rate, 
Immediate start


Role Summary
Our sister company, B2E Consulting, immediately requires an interim Learning & Development Programme Manager.

The Programme Manger will manage the day-to-day deliverables of a Learning Development team for one of their Clients and ensure that the programme is being successfully rolled out to employees.

The development team is delivering to a Division of the Organisation and consists of four e-learning designers and two face-to face training designers.
The Programme Manager will ensure that the programme is delivered effectively, in a timely and cost effective manner.  The role includes the following activities:


* To manage the project team on a daily basis ensuring the core modules meet the aims and objectives  agreed with the business,

* To drive the project, actively clearing  blockers and creating focussed delivery in the development team.

* Own supplier relationships to ensure high quality training is delivered effectively on time

* Ensure that the subject matter experts  understand their deliverables

* Review training interventions to ensure  they are up to date with the latest legislation and technical content.

* Develop a 'dashboard' of management information for the business including progress of delegates on the programme.

* Plan training delivery in conjunction with the L&D Support team

* Identify opportunities to deliver greater value for money in the design and delivery of  the Programme

Key Skills and Requirements

* Experience of delivering high quality, large and complex e-learning and workshop programmes to time and to budget

* Experience of managing multi-disciplined  teams (L&D SMEs, trainers, 3rd party training providers

* Experience of rolling out complex training programmes using appropriate  Learning Management Systems.

* Experience of driving transformation through L&D in a changing cultural environment, demonstrating excellent communication, stakeholder and relationship management skills

If this role is of interest to you and you are based in the UK please email a copy of your CV to roles@b2e-resourcing.co.uk

FILLED: L&D Associate, 3 months initially, Canary Wharf Based, £350 per day, Immediate start

L&D Associate,
Interim,
3 months initially,
Canary Wharf Based,
£350 per day, 
Immediate start


Role Summary
Our sister company, B2E Consulting, immediately requires an interim Learning & Development consultant to design and develop new class room based learning materials  for a newly formed regulatory authorisation division at one of their Financial Services clients.


This role will work in partnership with the client's central Learning & Development team and subject matter experts within the division to produce new learning material using multiple methodologies.  Key activities will involve:


* Experienced in developing exceptional facilitated learning including comprehensive trainer notes and supporting materials (Experience in Financial Services would be highly advantageous)
* Strong facilitation and delivery skills in classroom based learning.
* Hands-on training analysis, design, development skills
* Assisting where required to develop initial analysis of learning requirements into specific learning objectives
* Designing and developing comprehensive facilitator notes, handouts and supporting materials for new classroom based training
* If required, delivering pilot training sessions
* Producing supporting documentation, guides etc. to support the launch of a new  curricula for the division


Skills and Experience
* Experienced in developing exceptional facilitated learning including comprehensive trainer notes and supporting materials (Experience in Financial Services would be highly advantageous)
* Strong facilitation and delivery skills in classroom based learning.
* Hands-on training analysis, design, development skills
* Good exposure to, and understanding of regulated environments


Interested?
Please contact david.meggitt@b2e-resourcing.co.uk