FILLED (ref DM4179) IT Service Desk Roll Out - German Speaker, Munich-based

IT Service Desk Roll Out Consultant
Interim, 3 months,
Munich Based
£500 per day plus expenses,
Immediate start

Role Summary

Our client is a well established niche consulting company with a long term relationship with a Global IT outsourcer. The Global Outsourcer has a new IT Service Desk project and needs an experienced consultant to join the team based in Munich. Fluent German is required.

The project requires a response tomorrow 6th October 6PM. CV's received after this time will not be considered initially.

Details

This role will report directly to the overall Programme Manager responsible for transitioning the end client into the Global Outsourcer's infrastructure. The end client has around 10,000 users distributed around the world. The project will set up and improve service level management by re-engineering processes and ensuring that robust reporting is in place.

Key skills and Requirements

* IT Outsourcing experience including Service Desks
* ITIL experience would be valuable
* IT Support Process Improvement
* Fluent German Speaker

Logistics:

Duration: 3 months initially
Location: Munich
Rate: £500 plus business expenses
Start Date: Immediate