FILLED: [ref#DM4132] Training Operations Improvement

Summary:

Our Client provides managed outsourced training in both the private and the public sector. The business has a successful track record with core clients and provides training more cost effectively and more comprehensively than in-house training providers. They are vendor neutral and provide the following independent services:

· Consultancy & Programme Design

· Training Administration

· Supplier Management

· Management Information

· Funding Coordination

Role:

There is now an opportunity to improve the general operational efficiency of the business to deliver increased service, data accuracy and efficiency. To do this they are looking for a consultant for a two stage project:

Stage One

is to review the business operations and to produce a set of recommendations for changes to systems, processes, structures etc. Included in those findings and recommendations'
will be an implementation plan with a risk analysis and an investment summary of the changes.

Stage Two

Is to lead the implementation of the agreed/identified changes, to deliver key milestones and improve the customer experience, operational efficiency and operational quality of the organisation. There will be a package of short (1 to 2 months) and medium
(2 to 12 months) improvements that provide a blue print for longer term growth and success.

KEY skills/requirements:

This is an operational improvement role but requires someone with a good understanding of training programme design and delivery.

The key requirements are:

* An understanding of training design, delivery and administration
* A track record of 'white collar' productivity and back office improvement programmes
* A 'change manager' with an ability to affect a lasting change owned by the employees and management
* Experience of reporting directly to the CEO and presenting solutions and recommendations to Directors/Boards of Directors and working with minimum supervision.

Logistics:

Duration: 6 months

Location: Essex

Rate: Up to £600 per day.

Start Date: ASAP