FILLED: INTERIM (ref #DB6054) Business Process Mapping Consultant

Role overview:

Our client immediately requires a business consultant to define As Is and produce best practice To Be process maps for one of its business functions, moving from standard office hours to shift working. The consultant will work as a member of the Process Solutions team, supporting all relevant process work required for the workstream in scope and ensuring that all documentation is produced in line with the client's process standards.

Deadline:

PLEASE NOTE: the deadline for responses and CV submissions is 5 pm on Monday 6th September 2010. Responses received after this time may be considered but will not be included on the initial client shortlist.

Responsibilities:

* To develop and manage a programme of work to capture all existing information on
the As Is organisation and generate To Be information in line with best practice

* To produce As Is process maps by capturing information from individuals, in workshops
and by leveraging existing material where relevant

* To produce To Be process maps which will:
- define the desired business processes
- clarify any roles and accountabilities for each step
- act as a support tool to drive the development of the new Commercial and Comms function
- act as a support tool for user training

* To facilitate workshops to define the To Be solution and follow up with appropriate
communication and action points

* To produce summary documentation to communicate approach, progress and results to
all stakeholders

Qualifications and experience

The following experience is mandatory:

* Significant process mapping experience (Ability to capture and document As Is and
To Be and apply best practice to transform processes where possible) and understanding
of business process standards

* Strong workshop facilitation skills (Ability to manage strong characters and keep
focused on objectives and timescales of the sessions)

* Experience of working on change projects which have an emotionally sensitive impact
or possible links with industrial relations

The following experience would be preferable:

* Experience of working with rosters and shift patterns

* Ex top tier consulting trained

* Experience as a user of the Business Process Modelling Notation (BPMN) standard

Logistics

Rate: Up to £400 per day.

Location: Gatwick

Start Date: Immediate

Duration: 6 months +.