FILLED (ref # DM4166) IT Services Transition Programme Manager

IT Services Transition Programme Manager for Utility Company
Interim, 6-12 months,
Reading Based
Competitive Rate,
Immediate start

Role Summary

Our client is a Utility Company undertaking a Transition Programme, moving IT Services from the existing Managed Services contract to a new one. They are looking for a Programme Manager to manage these changes and ensure delivery of improved performance.
The role holder will Programme Manage the transition of 42 Services, 19 Initiatives and internal changes to the IS team to utilise the new services to their optimum

Details

The role holder will be responsible for:


* Improving feedback scores for IS as a result of the new contract
* Engaging with IS customers to ensure focus of transition is on what is most important to them
* Development and delivery of the IS Service Transition Plan including:
. 42 Services planned and delivered
. 19 Initiatives planned and delivered, working with related programme managers where
applicable
. Internal IS processes optimised to leverage new contract
* Managing overall risks, issues and budgets of the IS Service Transition
* Service Transition to be completed by end December 2011
* Management of Service Transition communication plan

Key skills and Requirements

· Extensive experience of IT Service Management and Improvement
· Extensive experience of Outsourcing and Offshoring
· Good understanding of ITIL practices.

Logistics:

Duration: 6-12 months
Location: Reading
Rate: Competitive
Start Date: Immediate