FILLED (ref # DB6093) Senior BPR Project Manager

BPR Senior Project Manager, interim
London
Competitive rate
6-12 months+
ASAP Start

Role Summary

Our client, a global services provider, is embarking upon a BPR programme across its UK operations to materially streamline the administrative processes that support the pre and post sales activities of its sales and customer account resources.

They require a senior interim BPR Project Manager with deep BPR experience and a top tier consulting background to identify, develop and deliver this programme.

Application Deadline

Please ensure that your CV is submitted ASAP or by 12 pm on Tuesday 28th June.
CVs received after this point may be considered but will not be included in the initial submission to the client.

Role Details

The BPR Senior Project Manager will lead:

o the identification and scoping of processes that are in scope to be re-engineered across the customer sales lifecycle (e.g. sales process management, proposals and tenders, timesheets, billing, account planning, QA, staff appraisal)

o the development and delivery of firm wide process re-engineering projects in conjunction, where appropriate, with Global initiatives, all designed to streamline operational processes within the UK.

o a team of between 2 and 4 project team leaders who will be on secondment from elsewhere within the business on a rotational basis for approximately 6 months.

Responsibilities

The BPR Senior Project Manager will be responsible for planning and managing the process re-engineering agenda for the UK Operation. This includes:

o Engaging with the previous and current programmes of improvement.

o Understanding the performance of the business through analysis and observation and proposing new relevant process redesign initiatives.

o Creating and managing the portfolio of high priority administrative process re-engineering projects.

o Leading the process re-engineering intervention process.

o Designing relevant KPIs and coordinating the reporting of these to the Executive and the business.

Mandatory Skills and Experience Required:

In order to be considered for this role you will need to have the following skills and experience:

· In depth and hands on experience of leading complex BPR programmes (10
years +) - SME experience of performance improvement, cost reduction and process mapping methodologies

· A strong track record in a top tier management consultancy

· Experience of delivering quantifiable improvements in service businesses
(experience in re-engineering customer support / administrative processes would be advantageous)

· C-level stakeholder management, communication, presentation and influencing
skills